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Housekeeping Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $24.15
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Tuition Reimbursement
professional counseling and family support
Credit union membership
growth and development opportunities

Job Description

Hyatt Vacation Club (HVC) is a premier vacation ownership company dedicated to creating memorable vacation experiences for travelers worldwide. As part of the globally recognized Hyatt brand, HVC offers high-quality vacation residences and hospitality services that ensure guests enjoy the comfort, luxury, and excitement of some of the world’s most sought-after vacation destinations. Known for its commitment to excellence, inclusivity, and supportive work environment, Hyatt Vacation Club prides itself on fostering a culture where employees and guests are connected by care and a shared passion for creating meaningful moments.

The company is actively seeking a Housekeeping Coordinator to join its team in a full-time, regular capacity with weekend and holiday shifts included. This role offers a competitive hourly wage of $24.15. As a Housekeeping Coordinator at Hyatt Vacation Club, you will play a vital role in ensuring that the housekeeping department operates efficiently and supports an exceptional guest experience. Your primary responsibility will be to oversee and coordinate the housekeeping staff by preparing and distributing assignment sheets, managing room cleaning priorities, and communicating effectively with multiple departments including Engineering, Front Office, and Laundry.

In this position, you will identify room assignments and cleanings required to maintain the highest standards of cleanliness and guest satisfaction. You will be involved in coordinating VIP services, making sure these guests receive personalized attention throughout their stay. Part of your daily duties will involve adjusting room assignments for rush orders or rooms previously marked as 'Do Not Disturb' and ensuring through ongoing communication that all vacant and dirty rooms are cleaned promptly and thoroughly.

The Housekeeping Coordinator is also an important liaison who interacts professionally and promptly with colleagues and guests, welcoming visitors and anticipating their needs. Your ability to contribute to the housekeeping team's goals while adhering to the company’s policies and safety procedures will help maintain Hyatt’s reputation for excellence. This role offers excellent career development potential and requires someone who can thrive in a team environment and under fast-paced conditions.

Hyatt Vacation Club supports career growth and well-being by offering comprehensive benefits, including medical, dental, and vision plans, 401K retirement options, tuition reimbursement, and professional counseling. Employees also enjoy travel discounts and credit union memberships, making HVC not just a workplace but a place to grow and develop professionally and personally. The company’s commitment to diversity, equity, and inclusion ensures a respectful and welcoming atmosphere for all employees. Becoming a Housekeeping Coordinator at HVC means joining a company that values dedication, teamwork, and a positive work-life balance while enabling you to make a direct impact on guests’ vacation experiences.

Job Requirements

  • Available to work various shifts including weekends and holidays
  • Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for extended periods
  • Lift, carry, push, pull items that weigh up to 25lbs without assistance
  • Position may require background and drug screening
  • Valid U S license not required

Job Qualifications

  • High school diploma or equivalent
  • Experience in hospitality or housekeeping coordination preferred
  • Strong communication and organizational skills
  • Ability to work various shifts including weekends and holidays
  • Ability to lift/carry/push/pull items weighing up to 25lbs
  • Ability to stand, sit, or walk for extended periods
  • Professional and friendly demeanor

Job Duties

  • Prepares and distributes assignment sheets/workboards to housekeeping staff
  • Identifies room assignments and type of cleaning required for each room on assignment sheets/workboards
  • Coordinates VIP service to ensure VIP's needs are met throughout the stay
  • Acts as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry
  • Assigns rush rooms and rooms previously on the 'Do Not Disturb' list to housekeepers as they occur
  • Communicates with the housekeeping team throughout the day to ensure that vacant dirty rooms are cleaned by the necessary time
  • Welcomes and greets guests and anticipates and addresses their needs

Job Criteria

Experience

No experience required


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