Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.95
Work Schedule
Flexible
Day Shifts
Benefits
Hourly rate
401(k) retirement plan
Training and Development
Employee Discounts
Uniform allowance
Employee Meals
Job Description
Four Seasons Residence Club Aviara, situated in the beautiful coastal town of Carlsbad, California, is part of the world-renowned Four Seasons Hotels and Resorts brand. Four Seasons is recognized globally for its luxury hospitality, commitment to excellence, and genuine care for guests and employees alike. This location offers a unique blend of scenic views, luxury accommodation, and exceptional service standards, providing a welcoming retreat for families and leisure travelers. The Residence Club is nestled among rolling foothills, with postcard-worthy vistas of sun and surf, positioning it as a coveted destination on the West Coast. Located just north of San Diego, guests enjoy access to miles of uncrowded beaches and some of North America's premier golf courses. The resort emphasizes a holistic guest experience with offerings like pre-arrival concierge services, open-air yoga classes, and the option for extended stays in fully stocked villas.
The Housekeeping Coordinator at Four Seasons Residence Club Aviara plays a vital role in maintaining the high standards of cleanliness and guest satisfaction that Four Seasons is known for. This full-time position is pivotal to the day-to-day efficiency of housekeeping operations, acting as the conduit between Room Attendants, management, and other departments such as Engineering and Front Office. The coordinator is responsible for assigning room duties, managing requests via the property management system, and ensuring seamless communication throughout the department. This role demands a proactive approach to guest service, including quick resolution of any service delays, coordination of VIP services, and meticulous record keeping. Maintaining an organized, professional housekeeping office and supporting administrative projects are key aspects of the position.
This role offers a competitive hourly wage of $24.95 and is suited for individuals with a passion for hospitality and experience in housekeeping. Candidates should exhibit strong communication skills in English, an ability to multitask efficiently, and a commitment to upholding the Four Seasons' standards of luxury and hospitality. The Housekeeping Coordinator ensures that every detail in room preparation meets the brand's exacting expectations, contributing to memorable guest impressions. The work environment is dynamic, requiring flexibility to work early mornings, days, evenings, weekends, and holidays, reflecting the hospitality industry's demand for continuous operational coverage.
Working at Four Seasons Residence Club Aviara means being part of a team that values diversity, equity, and inclusion, providing excellent training and development opportunities to help employees grow professionally and personally. The resort also offers exclusive benefits such as a 401(k) retirement plan, employee discounts across Four Seasons properties worldwide, complimentary uniforms and employee meals, and a supportive workplace culture. This position is ideal for dedicated professionals seeking to advance their hospitality careers within a globally respected brand while enjoying the tranquility and beauty of Southern California's coast.
The Housekeeping Coordinator at Four Seasons Residence Club Aviara plays a vital role in maintaining the high standards of cleanliness and guest satisfaction that Four Seasons is known for. This full-time position is pivotal to the day-to-day efficiency of housekeeping operations, acting as the conduit between Room Attendants, management, and other departments such as Engineering and Front Office. The coordinator is responsible for assigning room duties, managing requests via the property management system, and ensuring seamless communication throughout the department. This role demands a proactive approach to guest service, including quick resolution of any service delays, coordination of VIP services, and meticulous record keeping. Maintaining an organized, professional housekeeping office and supporting administrative projects are key aspects of the position.
This role offers a competitive hourly wage of $24.95 and is suited for individuals with a passion for hospitality and experience in housekeeping. Candidates should exhibit strong communication skills in English, an ability to multitask efficiently, and a commitment to upholding the Four Seasons' standards of luxury and hospitality. The Housekeeping Coordinator ensures that every detail in room preparation meets the brand's exacting expectations, contributing to memorable guest impressions. The work environment is dynamic, requiring flexibility to work early mornings, days, evenings, weekends, and holidays, reflecting the hospitality industry's demand for continuous operational coverage.
Working at Four Seasons Residence Club Aviara means being part of a team that values diversity, equity, and inclusion, providing excellent training and development opportunities to help employees grow professionally and personally. The resort also offers exclusive benefits such as a 401(k) retirement plan, employee discounts across Four Seasons properties worldwide, complimentary uniforms and employee meals, and a supportive workplace culture. This position is ideal for dedicated professionals seeking to advance their hospitality careers within a globally respected brand while enjoying the tranquility and beauty of Southern California's coast.
Job Requirements
- Reading, writing and oral proficiency in the English language
- previous housekeeping experience preferred
Job Qualifications
- Reading, writing and oral proficiency in the English language
- previous housekeeping experience preferred
Job Duties
- Utilize the telephones adhering to Four Seasons standards
- provide prompt dispatching services and comprehensive administrative support to ensure seamless and efficient housekeeping operations in accordance with Four Seasons standards
- record every telephone call in a logbook or database noting the action taken, who is responsible and whom the call was received by
- expedite guest requests as quickly as possible and notify Housekeeping leadership if any guest service is delayed or hampered
- utilize and maintain the property management system, accurately logging service requests, updating room status, closing work orders, and generating necessary reports
- prepare and distribute daily assignment workboards for the housekeeping team, accurately identifying room assignments and the specific service or cleaning required for each room
- assign rush rooms and rooms previously marked "Do Not Disturb" to Room Attendants in a timely manner, ensuring prompt service recovery
Job Criteria
Experience
No experience required
Job Location
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