Housekeeping Coordinator

Hilton is a globally renowned hospitality company committed to delivering exceptional guest experiences and fostering an inclusive and award-winning workplace culture. As a leader in the hospitality industry, Hilton has welcomed over 3 billion guests worldwide since its founding, and remains dedicated to its vision of filling the earth with the light and warmth of hospitality. With a diverse portfolio of world-class brands, Hilton continuously sets new standards in travel and guest satisfaction, making it not only a great place to stay but a great place to work as well.

Joining Hilton means becoming part of a team that prides itself on core values such as integrity, leadership, teamwork, ownership, and a sense of urgency to make a lasting impact. These values shape the way Hilton’s employees deliver memorable experiences for every guest and support one another in their professional growth. The company has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, highlighting its commitment to a positive and supportive work environment.

The Housekeeping Coordinator plays a crucial role within the Hilton Hotels team, acting as a vital link between housekeeping services and other departments to ensure seamless guest experiences. This role involves providing dispatch services, office support to the Housekeeping Department, and spreading the warmth of hospitality through excellent communication and operational efficiency. The Housekeeping Coordinator responds promptly to guest and team requests, dispatching appropriate services to maintain high standards of cleanliness and comfort.

Key responsibilities include maintaining accurate records of service requests using work order or property management systems, coordinating room availability information, and partnering with housekeeping and property operations teams to keep front office teams updated on ready rooms. The role also supports general office operations by processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback to enhance service quality.

At Hilton, the Housekeeping Coordinator is more than an administrative support role; it is a position that demands passion for hospitality, leadership, integrity, and accountability. The ability to inspire teamwork and operate with a proactive mindset ensures that every guest’s stay is memorable and that operational excellence is maintained across the department. Hilton fosters a culture that encourages career growth, offering extensive benefits and support tailored to employees’ well-being, from health plans to generous paid time off, travel perks, and financial security programs.

Working as a Housekeeping Coordinator at Hilton not only offers competitive benefits but also the opportunity to thrive in an award-winning workplace culture that values your contribution and supports your career journey. Whether you are starting your career in hospitality or seeking new challenges, Hilton is dedicated to helping you succeed while making every guest’s stay extraordinary.