Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs

Job Description

Marriott International is a leading global hospitality company known for its commitment to providing exceptional guest experiences and fostering inclusive work environments. With a portfolio featuring renowned brands, Marriott International combines luxury, innovation, and personalized service to create memorable stays for its guests worldwide. Among its prestigious brands is EDITION Hotels, a visionary boutique hotel concept developed in collaboration with hotelier Ian Schrager. EDITION embodies elegance with personality, blending world-class luxury with unique design and individualism that appeals to sophisticated and discerning customers who value quality, originality, and excellence in service without conventional limitations.

Located at 500 Channelside Dr, Tampa, Florida, this full-time, non-management Housekeeping and Laundry position offers an exciting opportunity to be part of a dynamic team within a renowned hospitality environment. The team member will play a crucial role in maintaining high standards of cleanliness, organization, and communication to ensure guest satisfaction and operational efficiency. This role operates in a physically active setting involving responsibilities such as preparing and verifying room availability reports, prioritizing room cleaning, coordinating with multiple departments including Engineering, Front Desk, and Laundry, and managing room status updates to reflect accurate occupancy.

Specific duties include assessing room conditions for outgoing guests, resolving discrepancies related to room status in collaboration with the Front Desk, distributing assignments to cleaning staff, enforcing privacy notices such as "Do Not Disturb," and ensuring that priority and vacant dirty rooms are cleaned promptly. The role demands careful handling of administrative paperwork, strict adherence to safety protocols, professional personal appearance, and confidentiality of proprietary company information. Additionally, the position requires exemplary customer service skills to greet and assist guests positively, anticipate their needs, and maintain a welcoming atmosphere.

This role offers a rewarding opportunity for individuals passionate about hospitality, teamwork, and operational excellence within the premier setting of EDITION Hotels, supported by the global reach and resources of Marriott International. Career growth is encouraged through compliance with training and certification requirements and engagement in a workplace culture that values diversity, respect, and mutual success. You will join a team that emphasizes clear professional communication, collaborative problem-solving, and the pursuit of shared goals. Moreover, physical stamina is necessary as the job entails standing, walking, lifting, and moving objects up to 10 pounds regularly, contributing to a dynamic and engaging workday.

Joining EDITION and Marriott International means becoming part of a global family where you can perform your best work, fulfill your purpose, and grow professionally while being supported by an extensive network of colleagues worldwide. If you are outgoing, motivated, and customer-focused, you will thrive in an environment that inspires pride and dedication through heartfelt service and an endless theatrical hospitality experience.

Job Requirements

  • High school diploma or equivalent
  • minimum one year of related work experience
  • no supervisory experience required
  • no licenses or certifications required
  • ability to stand, walk, and lift up to 10 pounds
  • availability to work full time
  • willingness to comply with safety and company policies
  • ability to communicate clearly
  • commitment to professional appearance and conduct

Job Qualifications

  • High school diploma or GED
  • at least 1 year of related work experience
  • strong communication skills
  • ability to operate computers
  • customer service orientation
  • ability to follow safety protocols
  • teamwork and collaboration skills
  • attention to detail
  • ability to maintain confidentiality
  • physical ability to perform job duties

Job Duties

  • Prepare room availability reports
  • verify room status
  • determine discrepancies in room availability
  • prioritize room cleaning
  • update status of outgoing guest rooms
  • assist housekeeping department with daily activities
  • coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments
  • document and resolve room discrepancies with Front Desk
  • prepare and distribute assignment sheets or work boards to housekeeping staff
  • register, verify, and update list of rooms marked 'Do Not Disturb'
  • ensure priority and vacant dirty rooms are cleaned promptly
  • complete required housekeeping paperwork
  • adhere to safety and company policies
  • report maintenance, safety hazards, accidents, or injuries
  • undergo safety training and obtain certifications
  • maintain a professional appearance and personal hygiene
  • maintain confidentiality of proprietary information
  • protect company assets
  • greet guests according to company standards
  • anticipate and address guest service needs
  • ensure compliance with quality expectations and standards
  • cultivate positive working relationships
  • support team goals
  • communicate properly with colleagues
  • prepare and review written documents accurately
  • use computers to enter and retrieve work-related information
  • stand, sit, or walk for prolonged periods
  • lift and move objects weighing up to 10 pounds
  • perform other reasonable duties as assigned

Job Criteria

Experience

No experience required


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