
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Hotel Drover is a distinguished hotel located in the heart of the historic Fort Worth Stockyards, Texas. Part of the prestigious Autograph Collection, Hotel Drover is inspired by the pioneering spirit of the West and is named in honor of the legendary cowboys, known as drovers, who drove cattle to market across the plains. This unique hotel is rooted deeply in the rich legacy of the Texas frontier, delivering genuine Texas hospitality with a warm, welcoming spirit reminiscent of a tip of the hat and a firm handshake. The hotel offers guests a truly unique and memorable experience that celebrates the tradition, culture, and history of Fort Worth and the Stockyards. It prides itself on delivering exceptional service marked by authenticity, collaboration, and heartfelt hospitality.
The Housekeeping Coordinator role at Hotel Drover is a vital position within the hospitality operations team. This role supports the daily functions of the Housekeeping department by efficiently coordinating room status updates, cleaning assignments, and interdepartmental communications. Ensuring rooms are clean, ready, and meet the hotel’s high standards is central to delivering the legendary service that Hotel Drover promises its guests. The coordinator acts as a critical liaison between Housekeeping, Front Office, Engineering, and Laundry departments to facilitate smooth operations and quick resolution of any room-related issues. This role demands strong organizational skills, excellent communication, attention to detail, and a passion for creating pleasant and seamless guest experiences. The ideal candidate is someone who embodies the spirit of fun, authenticity, and community, with a deep commitment to the brand’s mission and values. This full-time position offers the opportunity to be part of a passionate team dedicated to upholding the proud heritage and hospitality excellence of Hotel Drover.
The Housekeeping Coordinator role at Hotel Drover is a vital position within the hospitality operations team. This role supports the daily functions of the Housekeeping department by efficiently coordinating room status updates, cleaning assignments, and interdepartmental communications. Ensuring rooms are clean, ready, and meet the hotel’s high standards is central to delivering the legendary service that Hotel Drover promises its guests. The coordinator acts as a critical liaison between Housekeeping, Front Office, Engineering, and Laundry departments to facilitate smooth operations and quick resolution of any room-related issues. This role demands strong organizational skills, excellent communication, attention to detail, and a passion for creating pleasant and seamless guest experiences. The ideal candidate is someone who embodies the spirit of fun, authenticity, and community, with a deep commitment to the brand’s mission and values. This full-time position offers the opportunity to be part of a passionate team dedicated to upholding the proud heritage and hospitality excellence of Hotel Drover.
Job Requirements
- minimum of 1 year of related hotel, housekeeping, or hospitality operations experience
- strong organizational and time management skills
- ability to communicate clearly, professionally, and respectfully in both verbal and written formats
- ability to multitask and prioritize effectively in a fast-paced environment
- proficiency with basic computer systems and work-related software
- flexible schedule - must be available to work evenings, weekends, and holidays
- strong interpersonal and collaboration skills
Job Qualifications
- minimum of 1 year of related hotel, housekeeping, or hospitality operations experience
- strong organizational and time management skills
- ability to communicate clearly, professionally, and respectfully in both verbal and written formats
- ability to multitask and prioritize effectively in a fast-paced environment
- proficiency with basic computer systems and work-related software
- flexible schedule - must be available to work evenings, weekends, and holidays
- strong interpersonal and collaboration skills
- embody our core values: hit the mark, every time, blaze new trails, spark warmth, be intentional, do right, honor all, stay curious
- previous experience in a housekeeping coordinator, dispatcher, or administrative role
- familiarity with hotel pms and housekeeping tracking systems
- detail-oriented with strong problem-solving abilities
- previous experience working in a luxury or lifestyle hotel environment
Job Duties
- run sold room and occupancy reports and verify room status accuracy
- monitor, document, and resolve discrepant rooms in coordination with the front office
- prioritize room cleaning assignments based on arrivals, departures, rush rooms, and business levels
- prepare, distribute, and update daily assignment sheets/workboards for housekeeping staff
- track and manage do not disturb rooms, ensuring follow-up and timely service when appropriate
- work closely with culinary, banquet and f&b outlets management to ensure they are set up for success
- ensure vacant dirty rooms are cleaned and released by required times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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