Housekeeping Coordinator

The Ritz-Carlton, located at 900 SW Washington St, Portland, Oregon, is a renowned luxury hotel brand that forms part of the prestigious Marriott International portfolio. Marriott International is globally recognized for its commitment to delivering exceptional hospitality experiences. The Ritz-Carlton distinguishes itself in the upscale hotel sector by setting the highest standards for guest service and comfort, cultivating an environment where employees are empowered to be creative, kind, and compassionate. This company is dedicated to fostering an inclusive workplace where diversity is celebrated, ensuring every team member and guest feels welcomed. Employment with The Ritz-Carlton is full-time, non-management, with a strong emphasis on teamwork and delivering luxury service.

The role offered is within the Housekeeping & Laundry department, specifically focused on maintaining high standards of room availability and cleanliness. This position is vital in ensuring that room readiness aligns perfectly with guest expectations and hotel standards, which is a cornerstone of The Ritz-Carlton's reputation for luxury hospitality. The successful candidate will manage the preparation of room availability reports, verify actual room status, and prioritize room cleaning schedules. Coordination with related departments such as Engineering, Front Office, and Laundry is key to this role, as is the ability to document issues and discrepancies effectively. Responsibilities include preparing and distributing work assignments to housekeeping staff, managing the "Do Not Disturb" lists, and ensuring urgent rooms are cleaned promptly. The job demands adherence to company policies and security protocols, with a focus on maintaining confidentiality and protecting company assets.

This role requires excellent interpersonal skills to engage positively with hotel guests, anticipating their needs and ensuring a warm, professional reception. It also involves fostering good working relations within the housekeeping team and supporting collective goals. The incumbent must be proficient in clear and professional communication, including written documentation and computer-based information management. Physical demands include standing, walking for extended periods, and moving items up to 10 pounds without assistance. Previous housekeeping experience is preferred, but not mandatory. Applicants must have open availability, a high school diploma or GED equivalent, and at least one year of related work experience. Leadership experience is not required as this is a non-management role.

The Ritz-Carlton's culture is deeply rooted in its "Gold Standards," which encompass the employee promise, credo, and service values. These standards guide every aspect of daily operations and ensure continuous improvement in service excellence. Joining The Ritz-Carlton team offers individuals not only the opportunity to contribute to a world-class hotel experience but also to grow professionally within one of Marriott International's globally respected brands. The hotel values each team member's unique contributions and is committed to providing an environment where employees can achieve their full potential and take pride in their work. This role is an excellent opportunity for those dedicated to hospitality and eager to develop their career in a luxury hotel setting.