Housekeeping Coordinator

Marriott International is a globally renowned hospitality company that operates a broad portfolio of hotels and related lodging facilities. Among its prestigious brands is Sheraton Hotels & Resorts, which has been a defining meeting place for travelers and guests since 1937. Marriott International is committed to creating a welcoming and inclusive environment for its employees and guests alike, promoting diversity and equal opportunity within all its teams. It emphasizes a culture that celebrates different backgrounds, talents, and experiences, fostering a workplace where all associates feel valued and supported. With a presence in more than 400 communities worldwide, Sheraton provides guests with engaging experiences and attentive service, making it a preferred choice for travelers.

This specific job opportunity is for a full-time, non-management administrative position located at Sheraton Dallas, situated at 400 Olive St, Dallas, Texas. The role is not remote and requires presence at the given location. As part of the Front Office or Administrative team, the successful candidate will serve as a key contact for guests and clients, ensuring their inquiries and needs are handled efficiently and professionally. The role involves managing communications primarily via telephone and email, using company databases and software systems to update and retrieve information like guest records and reservations. Office equipment operation beyond computers, such as fax machines and standard office technology, is also expected.

The job entails composing various written communications, including letters, memos, and reports, using word processing, spreadsheet, database, or presentation software. Accuracy and completeness in documentation and data entry are critical responsibilities. The position also includes maintaining company policies, ensuring professionalism in personal appearance and confidentiality of proprietary information, and fostering positive workplace relationships. Attention to detail when handling guest services and the ability to anticipate and respond to their needs thoughtfully form a core part of the job. The candidate will also be expected to observe safety protocols, report incidents or unsafe conditions to management, and perform physically light tasks as necessary.

By joining Sheraton and Marriott International, employees become part of a global community focused on delivering meaningful service and connecting people worldwide. This role is ideal for individuals who are team-oriented, customer-focused, and eager to contribute to a workplace that values respect and inclusivity. Working at Sheraton Dallas offers the opportunity to grow professionally within a respected hospitality brand and leverage diverse skills in an engaging environment. Candidates can expect to be part of a vibrant team that supports each other and works collaboratively toward common objectives. Overall, this administrative role supports the foundation of excellent guest experiences and operational success for the hotel.