
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $26.87 - $27.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
wellness programs
Job Description
Marriott International is a globally renowned hospitality company known for its commitment to providing exceptional guest experiences across a diverse portfolio of hotel brands. One of its prestigious brands, JW Marriott, represents the epitome of luxury and refined service, with over 100 beautiful hotels located in key cities and premium resort destinations worldwide. JW Marriott places great emphasis on its employees, valuing them as the foundation of delivering outstanding guest service. The company fosters a welcoming and inclusive work environment that celebrates diversity, innovation, and genuine collaboration among its global team of professionals.
The company is currently hiring for a full-time, non-management Housekeeping position at one of its Chicago locations, specifically at 2121 S Prairie Ave. This role offers a competitive pay rate ranging from $26.87 to $27.62 per hour. The position is focused on supporting the housekeeping department through effective room status coordination and communication across various hotel departments such as Engineering, Front Desk, and Laundry. The successful candidate will be responsible for managing room availability reports, prioritizing cleaning tasks, and updating room statuses for guests checking out to ensure a seamless hospitality experience. This role is pivotal in maintaining the hotel's high standards of cleanliness and guest satisfaction, acting as a vital link between various operational departments to quickly resolve any discrepancies.
Responsibilities also include the preparation and distribution of cleaning assignments, maintaining up-to-date lists of occupied and 'Do Not Disturb' rooms, and ensuring rooms are ready for new guests promptly. The role demands excellent communication skills to liaise effectively with other departments and provide insightful documentation that supports operational efficiency. The candidate will adhere strictly to Marriott's policies and safety procedures, reporting any maintenance issues, accidents, or security concerns as necessary, and participating in required safety training and certification programs. Appearance and professionalism are crucial, as is confidentiality and the protection of company property.
This position offers an ideal opportunity for individuals looking to build their career in the hospitality industry while working for a world-class brand recognized for innovation, employee development, and luxury service. Marriott International emphasizes inclusive hiring practices and equal opportunity employment, ensuring a respectful and supportive workplace for all. Employees at JW Marriott are supported with a robust suite of benefits designed to enhance wellbeing, support career growth, and encourage a fulfilling work-life balance. Joining JW Marriott means becoming part of a global team dedicated to excellence and opening doors to extensive training, career advancement opportunities, and a vibrant community that values passion and collaboration.
The company is currently hiring for a full-time, non-management Housekeeping position at one of its Chicago locations, specifically at 2121 S Prairie Ave. This role offers a competitive pay rate ranging from $26.87 to $27.62 per hour. The position is focused on supporting the housekeeping department through effective room status coordination and communication across various hotel departments such as Engineering, Front Desk, and Laundry. The successful candidate will be responsible for managing room availability reports, prioritizing cleaning tasks, and updating room statuses for guests checking out to ensure a seamless hospitality experience. This role is pivotal in maintaining the hotel's high standards of cleanliness and guest satisfaction, acting as a vital link between various operational departments to quickly resolve any discrepancies.
Responsibilities also include the preparation and distribution of cleaning assignments, maintaining up-to-date lists of occupied and 'Do Not Disturb' rooms, and ensuring rooms are ready for new guests promptly. The role demands excellent communication skills to liaise effectively with other departments and provide insightful documentation that supports operational efficiency. The candidate will adhere strictly to Marriott's policies and safety procedures, reporting any maintenance issues, accidents, or security concerns as necessary, and participating in required safety training and certification programs. Appearance and professionalism are crucial, as is confidentiality and the protection of company property.
This position offers an ideal opportunity for individuals looking to build their career in the hospitality industry while working for a world-class brand recognized for innovation, employee development, and luxury service. Marriott International emphasizes inclusive hiring practices and equal opportunity employment, ensuring a respectful and supportive workplace for all. Employees at JW Marriott are supported with a robust suite of benefits designed to enhance wellbeing, support career growth, and encourage a fulfilling work-life balance. Joining JW Marriott means becoming part of a global team dedicated to excellence and opening doors to extensive training, career advancement opportunities, and a vibrant community that values passion and collaboration.
Job Requirements
- High school diploma or GED
- minimum one year of related work experience
- no supervisory experience required
- no licenses or certifications required
- ability to stand, walk, and move objects up to 10 pounds
- must comply with company safety and security policies
- ability to maintain confidentiality
- professional and clean personal appearance
Job Qualifications
- High school diploma or equivalent
- at least one year of related work experience
- effective communication skills
- ability to coordinate with multiple departments
- computer proficiency for data entry and retrieval
- ability to adhere to safety and company policies
- professional appearance and demeanor
- teamwork and interpersonal skills
- accuracy in documentation
Job Duties
- Prepare room availability reports
- verify room status and prioritize cleaning
- update guest check-out room statuses
- assist in managing daily cleaning activities
- coordinate efforts between housekeeping, engineering, front desk, and laundry departments
- document and resolve room discrepancies with front desk
- prepare and distribute work assignments
- update and maintain list of rooms with 'Do Not Disturb' status
- ensure vacant dirty rooms are cleaned timely
- assign urgent and previously 'Do Not Disturb' rooms
- complete housekeeping paperwork
- comply with company safety policies
- report maintenance, safety risks, accidents, or injuries
- participate in safety training and obtain certifications
- maintain professional appearance and confidentiality
- greet and anticipate guest needs
- maintain quality standards
- foster positive work relationships
- communicate clearly in writing and verbally
- use computers to enter and locate work information
- stand or walk for extended periods
- move objects weighing up to 10 pounds
- perform other reasonable duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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