Housekeeping Coordinator

Marriott Marquis Chicago, located at 2121 S Prairie Ave in Chicago, Illinois, is a premier full-service hotel that offers guests an exceptional hospitality experience. As part of Marriott International, one of the world's leading hospitality companies, the Marriott Marquis brand emphasizes sophistication, modern comfort, and impeccable service to business and leisure travelers. This bustling hotel feature an array of amenities including multiple dining options, extensive meeting spaces, and well-appointed guest rooms, making it an ideal destination for events and accommodations in the heart of Chicago. The hotel is committed to delivering memorable experiences while fostering a supportive and inclusive work environment for its associates.

The Housekeeping department at Marriott Marquis Chicago plays a critical role in maintaining the hotel's high standards of cleanliness and guest satisfaction. The position available is for a full-time, non-management Housekeeping Attendant with a competitive pay range between $26.87 and $27.62 per hour. This role requires managing sold room reports, verifying room status, prioritizing room cleaning, and updating the status of departing guest rooms. The Housekeeping Attendant acts as a vital liaison coordinating efforts between Housekeeping, Engineering, Front Office, and Laundry departments to ensure smooth operations and guest satisfaction.

In this role, the individual will assist Housekeeping management in executing daily activities, prepare and distribute room assignments to staff, monitor and update lists such as the 'Do Not Disturb' rooms, and ensure that all vacant dirty rooms are cleaned promptly. The role also includes important administrative responsibilities such as completing necessary paperwork and documenting discrepancies in room status to resolve issues efficiently with the Front Desk.

Safety and professionalism are paramount at Marriott Marquis Chicago. The Housekeeping Attendant must adhere to all company policies, safety procedures, and uniform standards, while maintaining confidentiality with proprietary information and protecting company assets. The position also requires excellent communication skills to welcome and address guests thoughtfully, demonstrate team support, and uphold quality standards in all areas of work. Additionally, the role demands physical ability to move, lift, and carry objects up to ten pounds and stand or walk for extended periods.

This opportunity is ideal for individuals with at least one year of related work experience who hold a high school diploma or GED equivalent. While no supervisory experience or certifications are required, an eagerness to contribute positively to a dynamic team environment and build a career in hospitality is essential.

Marriott International is known for its commitment to diversity, inclusion, and equal opportunity employment. The company fosters a culture where associates' unique backgrounds are valued and offers a comprehensive benefits package designed to support employees and their families. Associates are encouraged to pursue personal growth and career development within the Marriott portfolio, which includes luxury brands like JW Marriott, known for its culture of genuine care, innovation, and holistic well-being. At Marriott Marquis Chicago, employees don't just find a job—they become part of a global community dedicated to excellence in hospitality and exceptional guest experiences.