Housekeeping Cleaner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
flexible scheduling
Employee Discounts
Paid training
Positive work environment

Job Description

Best Western Plus Galleria Inn and Suites is a reputable hotel located in Memphis, Tennessee, known for its commitment to providing guests with a comfortable and welcoming environment. Situated at 8635 Ricky Bell Cove, this establishment prides itself on offering exceptional hospitality services, blending modern amenities with a warm and inviting atmosphere. As part of the globally recognized Best Western Plus brand, the hotel emphasizes quality, cleanliness, and customer satisfaction, catering to both business travelers and vacationing guests. The hotel features well-appointed guest rooms, meeting spaces, and various conveniences designed to enhance the overall stay experience. With a dedicated team focused on guest service, Best Western Plus Galleria Inn and Suites maintains high standards in all operational areas, particularly in cleanliness and guest comfort.

The role of Housekeeper at Best Western Plus Galleria Inn and Suites is crucial in upholding the hotel's commitment to excellence. This full-time or part-time position involves maintaining guest rooms and public areas in immaculate condition, ensuring a safe, sanitary, and inviting environment at all times. The housekeeper is responsible for tasks such as making beds, dusting, vacuuming, replenishing supplies, and cleaning and sanitizing bathrooms and public spaces like lobbies and hallways. Attention to detail is essential, as the role directly impacts guests' perceptions of the hotel's quality and the overall hospitality experience.

In addition to routine cleaning duties, the housekeeper must respond promptly and professionally to guest requests, contributing to a positive guest experience. Safety and sanitation protocols are strictly followed to maintain a safe environment for both guests and staff. The role also includes some maintenance reporting and assisting with laundry duties as needed. Ideal candidates will demonstrate a strong work ethic, excellent time management, and the ability to work independently or as part of a team. The position offers a competitive hourly wage of $14.00 and requires flexibility to work evenings, weekends, and holidays as needed, reflecting the dynamic nature of the hospitality industry. Joining Best Western Plus Galleria Inn and Suites means becoming part of a dedicated team committed to delivering top-notch guest services in a professional and supportive environment.

Job Requirements

  • ability to lift bend and move items up to 25 pounds
  • flexibility to work weekends evenings and holidays as required
  • strong attention to detail
  • good communication skills
  • ability to work independently and as part of a team
  • excellent time management skills
  • previous housekeeping experience preferred

Job Qualifications

  • previous housekeeping experience in a hotel or similar environment is preferred but not required
  • ability to work independently and as part of a team
  • strong attention to detail and organizational skills
  • excellent time management skills with the ability to prioritize tasks
  • ability to lift bend and move items up to 25 pounds
  • good communication skills and the ability to interact professionally with guests and staff
  • flexibility to work weekends evenings and holidays as required

Job Duties

  • clean and maintain guest rooms including making beds dusting vacuuming and replenishing supplies
  • clean and sanitize bathrooms ensuring a fresh and hygienic environment
  • maintain the cleanliness of public areas such as lobbies hallways and restrooms
  • change linens and towels ensuring high standards of cleanliness
  • respond to guest requests for additional supplies services or information in a friendly and professional manner
  • report any maintenance issues or safety concerns to the supervisor or manager
  • follow all safety and sanitation procedures to maintain a clean and safe environment for guests and staff
  • assist with laundry duties when needed
  • ensure cleaning equipment and supplies are in good working order
  • work efficiently and maintain a positive attitude while meeting daily housekeeping goals

Job Criteria

Experience

Entry Level (1-2 years)


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