
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Free employee season pass
Free or discounted dependent season pass
Free and discounted friends and family day passes
Free transportation
resort discounts
Employee housing program
401K with company match and immediate vesting
Discounted daycare onsite
Local and national discounts
Reciprocal access to other resorts
Discounted day passes at IKON pass resorts
Job Description
POWDR and Mt. Bachelor collaborate to provide unforgettable outdoor experiences that enrich lives and foster a vibrant community culture centered around mountain adventures. This partnership creates an inspiring and dynamic workplace where passionate employees share a love for mountain culture, uphold positive attitudes, and embody teamwork and problem-solving. The collective mission drives the company to deliver exceptional guest experiences that make every visit to Mt. Bachelor memorable.\n\nEstablished as Central Oregon's premier year-round adventure hub, Trailhead Lodge serves as a welcoming basecamp for both outdoor enthusiasts and local residents. Offering comfortable, adventure-oriented lodging, the lodge caters to guests year-round with easy access to Bend's rich amenities and outdoor activities ranging from winter skiing and snowboarding to summer biking and shoulder season escapes. Thoughtfully designed rooms and communal spaces invite guests to relax, connect, and prepare for their next exploration.\n\nThe Housekeeping Attendant role at Trailhead Lodge is a crucial, hands-on position dedicated to maintaining the cleanliness, comfort, and presentation of guest rooms and public areas. This position directly supports guest satisfaction by ensuring every space adheres to the highest standards of cleanliness and order. Reporting to the Housekeeping Supervisor, the attendant is responsible for executing daily cleaning routines, inspecting spaces for quality, and collaborating with multiple teams to guarantee flawless room readiness. \n\nIdeal candidates take pride in their meticulous attention to detail, understand the importance of consistent cleaning processes, and exhibit a guest-centric mindset that enhances the overall hospitality experience. The role demands physical stamina for cleaning duties that include making beds, replenishing amenities, vacuuming, dusting, and sanitization using approved chemicals and safety procedures. Additionally, attendants must be adaptable, reliable, and possess a willingness to contribute to various operational needs when required. \n\nBeyond daily housekeeping duties, this position promotes teamwork by supporting colleagues during peak periods and maintaining courteous interactions with guests and staff alike. The position is integral to maintaining the lodge's reputation as a clean, welcoming, and high-quality lodging destination. Offering competitive compensation ranging from $19 to $20 per hour, this role supports accommodations with employee benefits specially designed to enhance the work-play balance, including season passes, transportation, discounts, housing, and retirement plans. Both part-time and full-time employment options are available, with schedules that may include weekends, holidays, and varying shifts to align with occupancy demands. Trailhead Lodge is an equal opportunity employer committed to fostering an inclusive, diverse, and respectful workplace environment.
Job Requirements
- High school diploma or equivalent
- Prior housekeeping or cleaning experience preferred
- Ability to follow instructions
- Ability to work independently
- Strong attention to detail
- Good organizational skills
- Physical ability to perform cleaning duties including lifting bending standing and walking for extended periods
- Must be 21 years or older
- Availability to work weekends holidays and varying shifts
- Commitment to safety procedures and professionalism
Job Qualifications
- High school diploma or equivalent required
- Prior housekeeping or cleaning experience in a hotel or hospitality setting preferred but not required
- Ability to follow instructions and work independently
- Strong attention to detail and organization
- Ability to perform physical tasks including lifting bending standing and walking for extended periods
- Proficient or comfortable in learning and using housekeeping or property management systems
- Proficient with Microsoft 365 tools including Outlook Word Excel and Teams
Job Duties
- Clean and service guest rooms according to Trailhead Lodge standards including making beds replenishing linens and amenities dusting vacuuming and sanitizing surfaces
- Clean and maintain bathrooms including sinks toilets showers mirrors and floors using approved cleaning products and procedures
- Restock guest rooms with towels linens toiletries and other standard amenities
- Clean assigned public areas hallways and common spaces to ensure a consistently clean and welcoming environment
- Identify and promptly report maintenance issues safety concerns or damaged items to the Housekeeping Supervisor
- Follow daily work assignments checklists and time standards provided by the Housekeeping Supervisor
- Work collaboratively with housekeeping guest experience and facilities teams to support room readiness and ensure smooth daily operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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