HOUSEKEEPING ATTENDANT (Part-Time w/Benefits)

The hiring establishment is a Navy Gateway Inn and Suites and/or Navy Lodge property located in Jacksonville, Florida. These facilities are part of the Navy Exchange Command (NEXCOM) Hospitality Group, which is dedicated to providing superior lodging services to military personnel, their families, and authorized guests. The Navy Gateway Inn and Suites and Navy Lodge offer comfortable, clean, and welcoming accommodations that meet the unique needs of military members while enhancing their overall experience through a wide range of quality services. These establishments emphasize hospitality, safety, and excellent customer service, maintaining high standards of cleanliness and operational efficiency.

This position is a part-time housekeeping role, offering a competitive base pay of $18.23 per hour according to the Non-Appropriated Fund (NAF) wage schedule. This role includes an attractive benefits package encompassing medical and dental insurance, life insurance, paid annual and sick leave, participation in a matching 401(k) plan, a pension plan, and other perks aimed at supporting employee well-being.

In this role, the housekeeper regularly performs a comprehensive range and scope of housekeeping services across guest rooms, interior public areas, storage spaces, laundry rooms, and exterior spaces. Responsibilities include vacuuming, mopping, dusting, scrubbing, washing, moving furniture, polishing, cleaning, trash removal, and handling linens and towels using both hand and powered cleaning equipment. The role requires attention to detail and adherence to established program standards to maintain the highest levels of cleanliness and guest satisfaction.

The housekeeper’s duties extend beyond typical cleaning to include maintaining room functionality by ensuring items such as TVs, alarm clocks, phones, and lighting are clean and properly programmed. They also replenish room amenities, replace bed linens, inspect mattresses and furniture, and perform scheduled deep cleaning, particularly for pet-friendly rooms or rooms requiring specialized attention after guests with ADA service animals. Additionally, the role demands vigilant guest relations, ensuring privacy and security are maintained at all times.

This position involves physical activity, including moving and repositioning furniture and the use of various cleaning tools and machinery. It also requires effective communication with supervisors regarding room status, maintenance needs, and any unusual circumstances. The housekeeper may assist with receiving and handling supplies, managing keys, and maintaining the cleanliness of exterior areas like parking lots and passageways.

Occasionally, the role may include responsibilities such as setting up and breaking down the complimentary self-service breakfast bar, ensuring food safety compliance, and performing laundry operations. Candidates may need to have or obtain a valid state driver’s license for traveling to other lodging facilities as the job duties demand. Certification requirements include obtaining NHG housekeeping certification within six months of employment.

Overall, this part-time housekeeping position at a Navy lodging facility offers a dynamic and fulfilling work environment focused on maintaining exceptional hospitality standards and supporting military communities. The role is well-suited for individuals who value teamwork, physical activity, attention to detail, and customer service excellence in a structured and supportive setting.