HOUSEKEEPING ATTENDANT: PART-TIME

Rohnert Park, CA, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Paid holidays

Job Description

Graton Resort & Casino is a premier hospitality and entertainment destination located in California. Known for its vibrant gaming floors, luxurious accommodations, and exceptional customer service, Graton Resort & Casino offers guests an unparalleled experience with world-class amenities and a welcoming atmosphere. The resort combines the excitement of a casino with the comfort and elegance of a top-tier hotel, making it a preferred choice for both leisure and business travelers. As a leader in the hospitality industry, Graton Resort & Casino is committed to maintaining high standards in cleanliness, guest satisfaction, and operational excellence. The company values integrity, teamwork, and a guest-centric approach, fostering a positive and dynamic work environment that empowers employees to thrive and grow in their careers.

The Housekeeper role at Graton Resort & Casino is integral to delivering outstanding hospitality and maintaining the high standards expected within the resort. This full-time position is responsible for cleaning and maintaining guest rooms and public areas in accordance with the resort's policies and procedures. The role involves a variety of tasks including restocking supplies, laundry handling, deep cleaning, and guest interaction, all aimed at ensuring a comfortable and spotless environment for guests. Housekeepers will be expected to operate cleaning equipment such as vacuums, carpet extractors, and steamers, while ensuring safety protocols are followed, such as proper key control and hazard reporting. This position also requires excellent communication skills to respond to guest inquiries with courtesy and professionalism. Housekeepers at Graton Resort & Casino play a vital part in reflecting the resort's commitment to excellence by providing exceptional cleanliness and hospitality that exceed guest expectations. The role offers a unique opportunity to work in a fast-paced and rewarding environment that values service, attention to detail, and teamwork. Employees are encouraged to grow their skills and take pride in contributing to the overall guest experience at one of California's most respected resort destinations.

Job Requirements

High school diploma or equivalent
Ability to work flexible hours including weekends and holidays
Ability to lift heavy objects and perform physical labor
Strong attention to detail
Good communication skills
Ability to work effectively as part of a team
Commitment to uphold company standards and policies

Job Qualifications

High school diploma or equivalent
Previous housekeeping or cleaning experience preferred
Ability to operate cleaning equipment safely
Good communication skills for guest interaction
Attention to detail and ability to maintain high cleanliness standards
Ability to follow company policies and safety procedures
Physical stamina for standing, walking, and lifting during shifts

Job Duties

Maintain cleanliness of hotel guest rooms including changing bed linens and sanitizing surfaces
Restock supplies and maintain housekeeping carts and storage areas
Remove dirty linen and handle all trash, recycling, and biohazard disposal processes
Operate cleaning equipment such as vacuums, mops, carpet extractors, and steamers
Greeting guests and responding to their concerns or questions with professionalism
Identify and report potential hazards to management
Inspect equipment in guest rooms and report any items needing repair
Rotate inventory when receiving and distributing supplies
Control master keys and uphold the Key Control Policy
Assist with non-essential duties like operating laundry machines and maintaining housekeeping equipment
Support monthly inventory counts of linen, products, and office supplies