HOUSEKEEPING ATTENDANT - NAVY LODGE - NAVAL BASE SAN DIEGO, FLEX (0 - 19.5 HRS)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.66 - $19.44
Work Schedule
Flexible
Benefits
Tax free shopping privileges
Free bus passes
Free parking
Discounted tickets at MWR
Access to Navy Lodge hotels worldwide
Job Description
NAVSTA San Diego is a prominent United States Navy installation located in San Diego, California, dedicated to supporting the Navy community and its mission. As one of the largest naval bases on the West Coast, it plays a critical role in national defense by providing essential support services and facilities to active-duty military personnel, retirees, reservists, and their families. The base is committed to maintaining high-quality standards in its operations and ensuring a safe, welcoming environment for its service members and visitors. NAVSTA San Diego offers various roles within its organization that contribute to these overarching goals by delivering exceptional service and operational excellence.
This position as a Housekeeper at the Navy Gateway Inn and Suites, or Navy Lodge at NAVSTA San Diego, offers an exciting opportunity to become a federal employee with a meaningful role in supporting quality of life programs for military members and their families. The pay range for this role is between $18.66 and $19.44 per hour, dependent on experience, with a flexible schedule offering up to 19.5 hours per week. While no previous experience is required, a high school diploma or equivalent is preferred. This role involves a comprehensive range of housekeeping duties aimed at maintaining cleanliness, order, and safety within guest rooms, public spaces, and exterior areas. The position demands attention to detail, strong work ethic, and a commitment to excellent customer service, ensuring every guest experiences the highest standards of hospitality.
Housekeepers regularly perform extensive cleaning tasks including vacuuming, mopping, dusting, scrubbing, and washing surfaces across various areas such as guest rooms, hallways, laundry rooms, storage areas, and outdoor spaces. Using both manual and powered cleaning equipment, employees must ensure rooms are spotless, furniture polished, trash removed, and linens appropriately managed. Additional responsibilities cover disinfecting bathroom fixtures, cleaning kitchen appliances, maintaining windows and light fixtures, and reorganizing furniture as needed. Housekeepers also manage in-room amenities, inspect mattresses and bedding, and ensure electronic devices like TVs and phones are cleaned and functional.
Beyond the routine cleaning, housekeepers play a vital role in guest relations by greeting visitors warmly and maintaining guest privacy and security at all times. The role also involves specialized tasks such as deep cleaning pet-friendly rooms or rooms with ADA service animals, carpet shampooing using industrial equipment, and performing minor maintenance or reporting equipment needing repairs. Employees are expected to communicate daily progress updates to supervisors and participate in maintaining clean and organized storage and laundry facilities.
The position also includes occasional duties like unloading supply deliveries, handling luggage racks, and managing keys responsibly. Housekeepers may assist with setting up and cleaning up after the complimentary self-service breakfast bar, requiring food handling certification. Compliance with safety protocols, such as handling blood-borne pathogens and general workplace safety training, is essential. Candidates must be physically capable of performing moderate physical effort tasks and may need a valid state driver’s license to travel between lodging facilities as required. Certification within the NEXCOM Hospitality Group may be required within six months of employment.
Working for NAVSTA San Diego's NEXCOM Enterprise means joining a team dedicated to serving the military community with pride, professionalism, and respect. Employees benefit from attractive perks including tax-free shopping privileges, free bus passes or parking, discounted tickets at Morale, Welfare, and Recreation venues, and access to Navy Lodge hotels worldwide, enhancing the overall employment experience. This housekeeper role is ideal for individuals looking to start or grow a career in hospitality within a supportive and mission-driven federal agency.
This position as a Housekeeper at the Navy Gateway Inn and Suites, or Navy Lodge at NAVSTA San Diego, offers an exciting opportunity to become a federal employee with a meaningful role in supporting quality of life programs for military members and their families. The pay range for this role is between $18.66 and $19.44 per hour, dependent on experience, with a flexible schedule offering up to 19.5 hours per week. While no previous experience is required, a high school diploma or equivalent is preferred. This role involves a comprehensive range of housekeeping duties aimed at maintaining cleanliness, order, and safety within guest rooms, public spaces, and exterior areas. The position demands attention to detail, strong work ethic, and a commitment to excellent customer service, ensuring every guest experiences the highest standards of hospitality.
Housekeepers regularly perform extensive cleaning tasks including vacuuming, mopping, dusting, scrubbing, and washing surfaces across various areas such as guest rooms, hallways, laundry rooms, storage areas, and outdoor spaces. Using both manual and powered cleaning equipment, employees must ensure rooms are spotless, furniture polished, trash removed, and linens appropriately managed. Additional responsibilities cover disinfecting bathroom fixtures, cleaning kitchen appliances, maintaining windows and light fixtures, and reorganizing furniture as needed. Housekeepers also manage in-room amenities, inspect mattresses and bedding, and ensure electronic devices like TVs and phones are cleaned and functional.
Beyond the routine cleaning, housekeepers play a vital role in guest relations by greeting visitors warmly and maintaining guest privacy and security at all times. The role also involves specialized tasks such as deep cleaning pet-friendly rooms or rooms with ADA service animals, carpet shampooing using industrial equipment, and performing minor maintenance or reporting equipment needing repairs. Employees are expected to communicate daily progress updates to supervisors and participate in maintaining clean and organized storage and laundry facilities.
The position also includes occasional duties like unloading supply deliveries, handling luggage racks, and managing keys responsibly. Housekeepers may assist with setting up and cleaning up after the complimentary self-service breakfast bar, requiring food handling certification. Compliance with safety protocols, such as handling blood-borne pathogens and general workplace safety training, is essential. Candidates must be physically capable of performing moderate physical effort tasks and may need a valid state driver’s license to travel between lodging facilities as required. Certification within the NEXCOM Hospitality Group may be required within six months of employment.
Working for NAVSTA San Diego's NEXCOM Enterprise means joining a team dedicated to serving the military community with pride, professionalism, and respect. Employees benefit from attractive perks including tax-free shopping privileges, free bus passes or parking, discounted tickets at Morale, Welfare, and Recreation venues, and access to Navy Lodge hotels worldwide, enhancing the overall employment experience. This housekeeper role is ideal for individuals looking to start or grow a career in hospitality within a supportive and mission-driven federal agency.
Job Requirements
- High school graduate or equivalent preferred
- no prior experience required
- moderate physical effort including moving furniture and using hand or lightweight powered cleaning equipment
- valid state driver’s license may be required
- ability to obtain NHG housekeeping certification within 6 months
- ability to perform laundry operations
- completion of all required safety and security training
- availability for flexible schedule up to 19.5 hours weekly
Job Qualifications
- High school graduate or equivalent preferred
- ability to operate cleaning equipment such as vacuum cleaners, carpet cleaners, polishers
- strong attention to detail
- excellent guest service and communication skills
- knowledge of safety protocols related to housekeeping and blood-borne pathogens
- ability to perform moderate physical tasks
- ability to manage time effectively and communicate with supervisors
- basic food handling certification or willingness to obtain
- reliability and integrity in handling keys and sensitive guest information
- ability to work flexible hours
- capability to perform minor maintenance and report major repairs
- experience in cleaning diverse areas including guest rooms, public spaces, and exterior environments
Job Duties
- Cleans guest rooms and other assigned areas
- operates cleaning equipment such as vacuum cleaner, carpet cleaner, waxer and polisher
- empties wastebaskets, dusts, waxes and polishes room furniture
- washes walls, partitions, air vents
- disinfects and deodorizes toilet bowls, lavatories
- cleans bathroom areas including tub, tile walls, commode, floors and vanity
- cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor
- washes and disinfects dishes, utensils and cookware
- cleans iron and ironing board, replaces cover as necessary
- cleans and ensures proper functionality of luggage racks and ensures proper number of male and female hangers are available in closets
- ensures TVs are clean and programmed to proper channel and volume, alarm clocks are properly programmed with backup battery, and in-room phones are clean, properly programmed and in working condition
- places proper number of amenities in room including consumables and non-consumables
- removes and replaces bed linen, inspects mattresses and pull-out sofas
- moves and re-positions beds upon guest checkout, weekly or at guest request
- greets and welcomes guests maintaining outstanding relations
- ensures privacy and security of guests at all times
- cleans, vacuums and mops corridors, stairways, guest laundry, patios and balconies
- shampoos rugs, carpets and polishes rails of stairways regularly
- completes scheduled carpet cleaning using heavy industrial carpet cleaners and equipment
- performs deep cleaning as scheduled and upon guest checkout in pet friendly and ADA service animal rooms
- maintains cleanliness and order of storage rooms
- communicates status of cleaned rooms and spaces to supervisor
- accomplishes minor repairs, reports major repairs
- cleans and inspects exterior spaces such as parking lots and outside passageways
- loads and unloads trucks and vans, assists with receipt of supplies
- uses hand tools for opening boxes and cutting bands
- responsible for pass key and other assigned keys and returns them at shift end
- reports no luggage, service needed, vacancies, extra guests, unauthorized pets, and unusual circumstances to supervisor immediately
- reports lost and found items to supervisor with room or area information
- sets up and breaks down self-service breakfast bar, prepares and replenishes breakfast items, ensures cleanliness of area, obtains food handling certification
- completes all required safety and security training
- maintains clean and safe environment, applies knowledge of blood-borne pathogens safety measures
- performs laundry operations
- may travel to other lodging facilities with valid driver’s license
- may obtain NHG housekeeping certification within 6 months
- performs other related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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