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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Uniform allowance
Job Description
The Ritz-Carlton Residences Key Biscayne is part of the internationally renowned Ritz-Carlton brand, which is synonymous with luxury, exceptional service, and world-class hospitality. Located in the beautiful city of Key Biscayne, Florida, this prestigious residential community operates under the umbrella of Marriott International, a global leader in the hospitality industry. The Ritz-Carlton Residences offer an unparalleled living experience that combines elegant design with the highest standard of customer service, embodying the iconic "Gold Standards" that the brand is celebrated for worldwide. This establishment values creativity, thoughtfulness, and compassion, aiming to create lasting memories for its residents and guests through impeccable... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Less than 1-year related work experience
- Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance
- Ability to push and pull loaded housekeeping carts over uneven surfaces
- Ability to stand, sit, kneel, or walk for extended periods
- Ability to follow company safety and security policies
- Ability to maintain confidentiality and protect company assets
- Ability to communicate clearly and professionally
- Willingness to complete safety training and certifications
Job Qualifications
- High school diploma or G.E.D. equivalent
- Less than 1-year related work experience
- No supervisory experience
- Ability to follow safety procedures
- Strong communication skills
- Ability to work flexible hours
- Commitment to high standards of cleanliness and customer service
Job Duties
- Use checklists to maintain cleanliness and condition of all common area spaces and meet designated standards
- Identify and report preventative or other maintenance issues in all common areas
- Request preventative maintenance or non-urgent repairs using appropriate method
- Contact the Residences office directly for urgent repairs
- Clean, maintain, and store cleaning equipment
- Document and report outstanding issues
- Complete required Housekeeping paperwork
- Respond promptly to requests from the Residences Management office
- Serve as a departmental role model or mentor
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Properly store flammable materials
- Ensure uniform and personal appearances are clean and professional
- Maintain confidentiality of proprietary information
- Protect company assets
- Welcome and acknowledge all Residence owners according to company standards
- Anticipate and address Residence owners’ service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Develop and maintain positive working relationships with others
- Support team to reach common goals
- Listen and respond appropriately to employees’ concerns
- Speak with others using clear and professional language
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
- Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, kneel, or walk for extended periods across an entire work shift
- Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
- Enter and locate work-related information using computers and/or point of sale systems
- Perform other reasonable job duties as requested by Supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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