Housekeeping Attendant Lead

The Ritz-Carlton Residences Key Biscayne is an esteemed luxury residential and hospitality establishment located in the scenic Key Biscayne, Florida. Part of the globally recognized Ritz-Carlton brand under Marriott International, it offers an upscale living experience alongside impeccable service standards. The Ritz-Carlton Residences prides itself on maintaining an environment of refined elegance, comfort, and exemplary guest experience, setting the gold standard in luxury hospitality. Marriott International is known worldwide for its dedication to exceptional service, diversity, and creating vibrant workplaces where employees are empowered to excel. This particular location at 455 Grand Bay Dr in Key Biscayne is no exception, blending beautiful surroundings with the renowned Ritz-Carlton commitment to excellence in service and residential comfort.

As a member of the housekeeping team at The Ritz-Carlton Residences Key Biscayne, you will play a vital role in ensuring that common areas are consistently maintained in pristine condition, adhering strictly to hotel quality standards. This full-time, non-management position focuses on delivering outstanding cleanliness alongside preventive maintenance checks to identify and report any issues within the facility. Your daily responsibilities will involve using checklists to guarantee the upkeep of all communal spaces, coordinating timely repairs, and maintaining equipment used for cleaning tasks. Communication is key, as you will liaise directly with the Residence office to request urgent maintenance repairs and document all issues comprehensively for follow-up. You'll also serve as a role model within the department, helping to mentor colleagues and ensuring compliance with company policies, safety standards, and quality assurance expectations.

The Ritz-Carlton culture is dedicated to fostering inclusivity and embracing the diversity of backgrounds, talents, and experiences of its associates. By joining this prestigious brand, you will find yourself part of a global community committed to luxury service excellence. Your role will extend beyond routine cleaning; you will embody the ‘Gold Standards’ of The Ritz-Carlton, which include the employee promise, the credo, and service values that guide every action and interaction. This environment supports continuous growth and provides extensive training to help you excel and take pride in your work. The dynamic nature of the position requires physical agility to perform duties such as lifting, bending, and navigating various surfaces safely. You will also engage in safety training and adhere to strict protocols to maintain a secure and respectful workplace.

As part of the Marriott International family, The Ritz-Carlton Residences offers career pathways and opportunities to develop professionally in a global luxury hospitality setting. You will find the support and resources to grow within a well-respected brand that values employee contributions and upholds world-class service standards. Joining this team means not only contributing to memorable guest experiences but also becoming part of a larger community where your work is recognized and valued. This role invites candidates who are diligent, attentive to detail, and passionate about hospitality excellence to make a difference daily in an iconic luxury environment.