Housekeeping Attendant at Marriott International Sunny Isles Beach, FL
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Equal opportunity employer
Job Description
Marriott International is a globally recognized leader in the hospitality industry, offering world-class service and luxury accommodations to guests across the globe. With over 100 award-winning properties, Marriott International is known for its commitment to excellence, innovation, and providing memorable experiences to its guests. The company places a strong emphasis on diversity and inclusion, fostering an environment where all associates are valued and empowered to contribute their unique talents. Operating a wide range of brands, including the prestigious The Ritz-Carlton, Marriott International continuously sets the standard for luxury hospitality through its dedication to quality and guest satisfaction.
The role of a Housekeeping Attendant at the Marriott International Sunny Isles Beach property is a vital position responsible for maintaining the cleanliness and overall condition of all common areas in the residence. This role requires a detail-oriented individual who can follow established checklists to ensure that the property meets designated cleanliness standards. The Housekeeping Attendant will be responsible for identifying and reporting maintenance issues, coordinating with the maintenance team for repairs, and ensuring that all cleaning equipment is properly maintained and stored. The position involves direct communication with the Residences office to report urgent repair needs and routine housekeeping paperwork completion.
This position requires an individual who exhibits professionalism in personal appearance, adheres to company and safety policies, and fosters positive working relationships with team members and guests alike. A critical aspect of the role is the ability to welcome and assist Residence owners according to Marriott International’s service standards, anticipating their needs and offering genuine appreciation and courteous interaction. Physical demands of the position include the ability to move, lift, carry, and manage work-related equipment and materials, requiring strength, coordination, and stamina.
Working as a Housekeeping Attendant at the Ritz-Carlton brand within Marriott International offers a unique opportunity to be part of a team that delivers "Gold Standard" luxury service. The Gold Standards, which include the Employee Promise, Credo, and Service Values, guide associates to provide gracious and thoughtful guest experiences daily. Marriott International emphasizes professional growth, inclusivity, and creating an empowering work environment. The company is an equal opportunity employer, committed to providing access to opportunity for all individuals regardless of disability, veteran status, or other protected characteristics.
Joining this team means becoming part of a global hospitality leader where associates are supported to be their best selves and deliver exceptional service. The Housekeeping Attendant position not only contributes directly to the guest experience but also provides a foundation for learning and development within the luxury hospitality industry. Marriott International is dedicated to creating a culture of excellence, collaboration, and respect, making it an ideal place to build a rewarding career in hospitality.
The role of a Housekeeping Attendant at the Marriott International Sunny Isles Beach property is a vital position responsible for maintaining the cleanliness and overall condition of all common areas in the residence. This role requires a detail-oriented individual who can follow established checklists to ensure that the property meets designated cleanliness standards. The Housekeeping Attendant will be responsible for identifying and reporting maintenance issues, coordinating with the maintenance team for repairs, and ensuring that all cleaning equipment is properly maintained and stored. The position involves direct communication with the Residences office to report urgent repair needs and routine housekeeping paperwork completion.
This position requires an individual who exhibits professionalism in personal appearance, adheres to company and safety policies, and fosters positive working relationships with team members and guests alike. A critical aspect of the role is the ability to welcome and assist Residence owners according to Marriott International’s service standards, anticipating their needs and offering genuine appreciation and courteous interaction. Physical demands of the position include the ability to move, lift, carry, and manage work-related equipment and materials, requiring strength, coordination, and stamina.
Working as a Housekeeping Attendant at the Ritz-Carlton brand within Marriott International offers a unique opportunity to be part of a team that delivers "Gold Standard" luxury service. The Gold Standards, which include the Employee Promise, Credo, and Service Values, guide associates to provide gracious and thoughtful guest experiences daily. Marriott International emphasizes professional growth, inclusivity, and creating an empowering work environment. The company is an equal opportunity employer, committed to providing access to opportunity for all individuals regardless of disability, veteran status, or other protected characteristics.
Joining this team means becoming part of a global hospitality leader where associates are supported to be their best selves and deliver exceptional service. The Housekeeping Attendant position not only contributes directly to the guest experience but also provides a foundation for learning and development within the luxury hospitality industry. Marriott International is dedicated to creating a culture of excellence, collaboration, and respect, making it an ideal place to build a rewarding career in hospitality.
Job Requirements
- High school diploma or G.E.D. equivalent
- Less than 1-year related work experience
- No supervisory experience
- Ability to follow established cleaning protocols and safety guidelines
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Physical capability to lift and move objects up to 55 pounds, and with assistance for heavier weights
- Ability to stand, sit, kneel, or walk for extended periods
- Completion of safety training and adherence to company policies
Job Qualifications
- High school diploma or G.E.D. equivalent
- Less than 1-year related work experience
- No supervisory experience
- Ability to follow established cleaning protocols and safety guidelines
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills to enter and locate work-related information
- Physical ability to perform required job duties
Job Duties
- Use checklists to maintain cleanliness and condition of all common area spaces and meet designated standards
- Identify and report preventative or other maintenance issues in all common areas
- Request preventative maintenance or non-urgent repairs using appropriate method
- Contact the Residences office directly for urgent repairs
- Clean, maintain, and store cleaning equipment
- Document and report outstanding issues
- Complete required Housekeeping paperwork
- Respond promptly to requests from the Residences Management office
- Serve as a departmental role model or mentor
- Follow up to confirm employee compliance with company standards and policies and external regulations
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Properly store flammable materials
- Ensure uniform and personal appearances are clean and professional
- Maintain confidentiality of proprietary information
- Protect company assets
- Welcome and acknowledge all Residence owners according to company standards
- Anticipate and address Residence owners' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Develop and maintain positive working relationships with others
- Support team to reach common goals
- Listen and respond appropriately to the concerns of other employees
- Speak with others using clear and professional language
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
- Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, kneel, or walk for an extended period across an entire work shift
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
- Enter and locate work-related information using computers and/or point of sale systems
- Visually verify and interpret written documents
- Perform other reasonable job duties as requested by Supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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