Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $35.11
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and Development
Shift Differentials
Employee assistance program

Job Description

The Ritz-Carlton is a globally renowned luxury hotel brand that operates under the Marriott International portfolio, known for setting the highest standards in hospitality and guest service. Located at 600 Stockton St, San Francisco, California, this prestigious property is part of a worldwide collection of more than 100 award-winning hotels that emphasize exceptional luxury service, comfort, and care. Marriott International prides itself on fostering a diverse and inclusive workplace that values and celebrates the unique backgrounds and talents of all associates. This commitment to equality ensures that every employee is given equal access to opportunities and that the company maintains a non-discriminatory hiring process. The Ritz-Carlton brand is synonymous with excellence, and its cultural foundation is built on the Gold Standards, which include the Employee Promise, Credo, and Service Values. These standards inspire the team to provide gracious and thoughtful service daily, creating memorable experiences for guests that endure long after their stay. Team members are encouraged to be creative, compassionate, and thoughtful, contributing to an environment where everyone can thrive and succeed.

The role available is a full-time, non-management Housekeeping position within this iconic hotel. The position offers an hourly pay rate of $35.11. As a crucial part of the hotel's housekeeping and laundry team, the successful candidate will be responsible for maintaining the cleanliness, appearance, and functionality of guest rooms and public areas. This position demands a strong attention to detail and a commitment to upholding the luxury standards that The Ritz-Carlton is known for worldwide. Duties include responding promptly to guest requests and interdepartmental communications, replenishing supplies, cleaning bathrooms, making beds, and ensuring all room amenities and appliances are in good working order. The role also involves performing necessary floor care duties such as vacuuming carpets and dusting furnishings. Employees in this position must be physically capable of executing tasks that require bending, twisting, lifting (with or without assistance), and standing for extended periods. Maintaining personal appearance and uniform standards consistent with The Ritz-Carlton’s reputation is also mandatory.

Joining The Ritz-Carlton means becoming part of a larger family within Marriott International, where professional growth is supported, and employees are empowered to deliver excellence. The company offers comprehensive safety training and certifications, along with strict adherence to safety and security policies. Candidates who join this team benefit from working in an atmosphere that respects confidentiality and values teamwork, clear communication, and genuine appreciation for guests. This role provides an opportunity to work at a luxury establishment dedicated to offering guests unforgettable service and comfort, contributing to the brand’s legacy of hospitality leadership. Potential applicants should be prepared to meet the physical demands of the job and demonstrate commitment to maintaining the hotel's gold standard service environment. As part of the Ritz-Carlton team, you will begin your purpose, belong to a global community, and have the opportunity to become the best version of yourself in the hospitality industry.

Job Requirements

  • No high school diploma or GED equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • Ability to perform physical tasks such as lifting, bending, and standing for extended periods
  • Ability to follow safety and security policies and procedures
  • Professional appearance and personal hygiene
  • Ability to maintain confidentiality
  • Ability to communicate clearly and professionally
  • Willingness to assist individuals with disabilities

Job Qualifications

  • No high school diploma or GED equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • Ability to follow safety and security policies
  • Strong communication skills
  • Ability to work in a team
  • Physical ability to perform housekeeping tasks

Job Duties

  • Respond promptly to guest and department requests
  • Fill and transport supply carts to assigned areas
  • Enter guest rooms following access procedures and ensure vacancy
  • Replace guest amenities, supplies, linens, and terry
  • Make beds and clean bathrooms
  • Remove trash, dirty linens, and room service items
  • Check appliances, straighten furniture, dust, polish, and vacuum floors
  • Follow safety policies, report hazards, maintain confidentiality
  • Welcome and assist guests, support team goals
  • Perform physical tasks including lifting, pushing, pulling, bending
  • Complete other duties as assigned by supervisors

Job Criteria

Experience

No experience required


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