Housekeeping Attendant

The Ritz-Carlton, located at 50 Central Park S, New York, is a renowned luxury hotel brand known worldwide for exceptional service and creating lasting memories for its guests. As part of Marriott International, The Ritz-Carlton prides itself on setting the highest standards in the hospitality industry, delivering an experience that consistently exceeds expectations. With a portfolio of over 100 award-winning hotels globally, the company embraces a culture that values diversity, creativity, kindness, and compassion. The team at The Ritz-Carlton is dedicated to maintaining its reputation as a leader in luxury hospitality by empowering employees to be their best and work collaboratively. The company offers a supportive environment with opportunities for learning, development, and career growth, as well as wellness programs and a motivating management team. Employees enjoy various benefits, including discounts on hotel stays, gift shop items, food, and beverages, as well as recognition programs that celebrate outstanding performance.

This position is for a full-time, non-management Substitute Housekeeper role within the Housekeeping & Laundry department at the New York location. The pay range for this position is $30.24 to $40.32 per hour. This role is critical in ensuring the impeccable condition of guest rooms, contributing directly to guest satisfaction and loyalty. The Substitute Housekeeper's impact is profound, starting from the moment a guest enters a meticulously cleaned room and feels welcomed and at ease, recognizing it as their home away from home. The role involves replacing guest courtesies and room supplies, making beds, folding linens, removing trash and soiled linens, and tidying room furniture and appliances. The housekeeper will also dust, polish, clean walls and furniture, vacuum carpets, and perform floor cleaning tasks.

Successful candidates will embody a courteous and guest-oriented demeanor with a team-first attitude and a keen eye for detail. The job requires the ability to move and lift up to 25 pounds, stand, sit, or walk for long periods, and present a professional appearance with a clean uniform. Safety training and certification will be required prior to employment. No prior supervisory experience or related work experience is necessary, and a high school diploma or GED equivalent is preferred. This role offers a warm, inclusive environment where the employee's contribution is valued and recognized.

Joining The Ritz-Carlton means becoming part of a prestigious brand and an extensive network of Marriott International properties worldwide. Employees at The Ritz-Carlton undertake the Gold Standards, including the employee promise, credo, and service values. These standards are the foundation of the company culture, which strives to make every day better than the last. The company actively promotes equal opportunity and celebrates diversity and inclusion in all its forms, ensuring a welcoming environment for all associates.

In summary, this Substitute Housekeeper position offers a meaningful opportunity to contribute to creating exceptional guest experiences in one of the world’s most respected luxury hotel brands. With competitive pay, comprehensive benefits, and a supportive work environment, this role is well-suited for individuals who take pride in attention to detail, customer service, and teamwork.