Housekeeping Attendant

Heritage Hotels & Resorts is a distinguished hospitality group anchored in New Mexico, renowned for its locally owned operations and its profound respect for culture, place, and people. As the premier hospitality group in the region, Heritage Hotels & Resorts exemplifies the essence of New Mexican heritage and community pride through their luxury hotels and award-winning restaurants. Each property and dining experience is a reflection of authentic storytelling merged with exceptional service standards, making the group a beloved choice for travelers seeking genuine and memorable hospitality experiences. The company’s commitment extends beyond guest satisfaction—it includes a heartfelt care for team members and the neighborhoods where they operate, fostering a sense of family and belonging within the Heritage community.

Joining Heritage Hotels & Resorts means becoming part of a team that values the power of hospitality to make a meaningful impact. The Housekeeping Attendant role is central to this mission. As a vital contributor to guest satisfaction, the Housekeeping Attendant ensures that every guest room and public space within the hotels is maintained to the highest levels of cleanliness, comfort, and presentation. This role demands a meticulous attention to detail, professionalism, and a genuine respect for the environment guests experience during their stay. This position is more than just maintaining spaces—it is about crafting an atmosphere where guests feel welcome, cared for, and confident in their surroundings.

The Housekeeping Attendant is responsible for thorough cleaning after every guest checkout, including bedrooms, bathrooms, balconies, and furnishings. This includes sanitizing all high-touch surfaces such as light switches, remote controls, door handles, thermostats, and phones, helping to uphold the property's rigorous health and safety standards. The role also involves restocking and organizing rooms according to the company’s established service guidelines, ensuring that linens, towels, amenities, and supplies are replenished for each new guest. The attendant is a frontline ambassador, who responds promptly to guest requests and resolves any issues professionally, contributing to an overall seamless guest experience.

Heritage Hotels & Resorts offers a supportive work environment with competitive pay and comprehensive benefits including a 25% match for their 401k program, generous employee discounts across their hotels, restaurants, spa, and retail locations, as well as complimentary meals and free parking during shifts. The company fosters a growth-oriented atmosphere with ample development opportunities and maintains an inclusive, people-first culture. Employees at Heritage Hotels & Resorts are part of a team that genuinely values their contributions and supports their professional journey in hospitality. If you are passionate about creating pristine, welcoming environments and being part of a hospitality brand that cares deeply about its impact on guests and community, this role is an excellent fit.