Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.01 - $19.36
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Work Schedule

Standard Hours
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Benefits

Free parking
shift meals
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Career development opportunities

Job Description

Marriott Bethesda Downtown at Marriott HQ, located at 7707 Woodmont Ave in Bethesda, Maryland, is part of the globally recognized Marriott International family of hotels. Marriott International is a leading hospitality company that operates a vast portfolio of hotels and lodging facilities worldwide, known for its commitment to exceptional guest experiences and quality service. The Bethesda Downtown property reflects the Marriott brand’s dedication to providing memorable stays through immaculate accommodations, thoughtful amenities, and a welcoming atmosphere for both business and leisure travelers. This location benefits from the vibrant Bethesda community, offering guests convenient access to shopping, dining, entertainment, and business centers, making it an ideal destination for visitors to the region. Marriott Bethesda Downtown prides itself on delivering outstanding customer service, supported by a team of passionate professionals motivated to uphold the brand’s reputation for excellence.

The Guest Environment Expert role at Marriott Bethesda Downtown represents a critical position within the hotel’s housekeeping and guest services team. This full-time, non-management position with a pay range of $18.01 to $19.36 per hour is designed for individuals who are enthusiastic about creating exceptional guest experiences through their attention to detail and proactive work ethic. The role goes beyond routine cleaning tasks; the Guest Environment Expert has the responsibility for maintaining the overall cleanliness and appearance of the entire hotel property. This includes guest rooms, public spaces, and back-of-house areas. The position requires flexibility, physical stamina, and a commitment to upholding Marriott’s quality standards and safety policies.

Employees in this role are empowered to independently manage their assigned areas, take initiative to fulfill guest requests, restock housekeeping carts, and perform a variety of cleaning duties that contribute to creating an inviting and comfortable environment for guests. The work involves continuous movement, such as standing, walking, and occasionally lifting and carrying objects weighing up to 50 pounds. This hands-on approach emphasizes teamwork, professionalism, and the ability to adapt to dynamic hotel environments. Marriott is dedicated to fostering an inclusive workforce that values diversity and equitable opportunities, ensuring that all employees feel welcomed and respected.

Working at Marriott Bethesda Downtown also offers a supportive work environment that highlights work-life balance and employee well-being. Benefits such as free parking and shift meals are provided, along with access to comprehensive benefit plans that may include health and dental insurance, employee assistance programs, and opportunities for career advancement within the Marriott International family. Marriott values its associates’ growth and strives to promote from within, providing ongoing training and development programs to enhance skills and cultivate leadership potential.

The Guest Environment Expert role is ideal for individuals who take pride in their work, enjoy interacting with a diverse guest population, and wish to contribute to a team that consistently delivers the promise of "Wonderful Hospitality. Always." As part of the Marriott Hotels brand, this position connects you to an international network of hospitality professionals and opens doors to long-term career opportunities in the luxury hotel sector. Marriott encourages applicants who share a passion for service excellence and teamwork to apply and become members of a global team dedicated to creating lasting memories for every guest who walks through the doors.

Job Requirements

  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • willingness to follow company policies and procedures
  • maintain professional appearance and communications
  • commitment to a safe workplace
  • legal authorization to work in the united states

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience a plus
  • ability to perform physical tasks including lifting up to 50 pounds
  • strong attention to detail
  • good communication skills
  • ability to work independently and as part of a team

Job Duties

  • deliver guest requests
  • stock carts
  • clean guest rooms
  • clean public spaces
  • maintain appearance and cleanliness of the hotel
  • follow safety and quality standards
  • perform other reasonable job duties as requested

Job Criteria

Experience

No experience required


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