Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
401k Match
Employee Discounts
Complimentary Meals
Free parking
growth opportunities
Inclusive culture
Job Description
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, renowned for its deep respect for culture, place, and people. Established with a foundation built on authentic storytelling and community pride, Heritage Hotels & Resorts operates luxury hotels and award-winning restaurants that exemplify exceptional service and warm hospitality. The company is dedicated to creating beautiful, welcoming spaces that not only provide guests with memorable experiences but also strengthen the communities in which they operate. Their commitment to integrity and excellence has made them a leader in the hospitality industry in New Mexico and a sought-after destination for travelers seeking high-quality accommodations and dining experiences.
As a Housekeeping Attendant at Heritage Hotels & Resorts, you will be a crucial team member responsible for ensuring our guests enjoy the highest levels of cleanliness, comfort, and presentation throughout their stay. This position demands attention to detail, professionalism, and a genuine care for providing a welcoming environment. You will maintain guest rooms and public areas by performing thorough cleaning and sanitation, restocking amenities, inspecting rooms for maintenance needs, and promptly addressing guest requests or concerns. Your role contributes significantly to guest satisfaction and the overall reputation of the Heritage brand.
Working at Heritage Hotels & Resorts means joining a people-first culture focused on growth and development. We offer competitive pay along with comprehensive benefits, including a 25% match for 401k, generous employee discounts across our properties, complimentary meals during scheduled shifts, and free employee parking. Our inclusive workplace fosters collaboration and support, encouraging each team member to take pride in their role and the positive impact they make on guests and the community.
This role also requires physical stamina as the housekeeping attendant needs to be on their feet for extended hours, lift and carry heavy items, and manage flexible work schedules that may include weekends, holidays, and late nights. The ideal candidate embodies a positive attitude, a strong work ethic, and a commitment to maintaining the highest hygiene and safety standards. If you enjoy creating clean and inviting spaces that enhance hospitality experiences, this is an excellent opportunity to grow your career with a respected company that values its employees and guests alike.
As a Housekeeping Attendant at Heritage Hotels & Resorts, you will be a crucial team member responsible for ensuring our guests enjoy the highest levels of cleanliness, comfort, and presentation throughout their stay. This position demands attention to detail, professionalism, and a genuine care for providing a welcoming environment. You will maintain guest rooms and public areas by performing thorough cleaning and sanitation, restocking amenities, inspecting rooms for maintenance needs, and promptly addressing guest requests or concerns. Your role contributes significantly to guest satisfaction and the overall reputation of the Heritage brand.
Working at Heritage Hotels & Resorts means joining a people-first culture focused on growth and development. We offer competitive pay along with comprehensive benefits, including a 25% match for 401k, generous employee discounts across our properties, complimentary meals during scheduled shifts, and free employee parking. Our inclusive workplace fosters collaboration and support, encouraging each team member to take pride in their role and the positive impact they make on guests and the community.
This role also requires physical stamina as the housekeeping attendant needs to be on their feet for extended hours, lift and carry heavy items, and manage flexible work schedules that may include weekends, holidays, and late nights. The ideal candidate embodies a positive attitude, a strong work ethic, and a commitment to maintaining the highest hygiene and safety standards. If you enjoy creating clean and inviting spaces that enhance hospitality experiences, this is an excellent opportunity to grow your career with a respected company that values its employees and guests alike.
Job Requirements
- Strong attention to detail and passion for maintaining high standards of cleanliness
- ability to remain calm, courteous and guest-focused at all times
- strong time management and organizational skills
- ability to work independently and as part of a team
- excellent communication and customer service skills
- ability to work on feet for eight hours or more and frequently lift, push, pull and carry up to 50 pounds
- ability and willingness to work flexible hours including weekends, holidays and late nights
Job Qualifications
- Strong attention to detail and passion for maintaining high standards of cleanliness
- ability to remain calm, courteous and guest-focused at all times
- strong time management and organizational skills
- ability to work independently and as part of a team
- excellent communication and customer service skills
- ability to work on feet for eight hours or more and frequently lift, push, pull and carry up to 50 pounds
- ability and willingness to work flexible hours including weekends, holidays and late nights
Job Duties
- Maintain a high level of positive and professional interaction with team members and guests
- follow all safety and health regulations including Personal Protective Equipment protocols at all times
- perform thorough cleaning of guest rooms and bathrooms after checkout including bedrooms, balconies and furnishings from top to bottom
- sanitize all high-touch surfaces including light switches, remotes, door handles, thermostats, phones and controls
- clean, restock and organize guest rooms according to established standards
- replace linens, towels, amenities and supplies in accordance with service guidelines
- inspect rooms for maintenance issues and report concerns promptly
Job Criteria
Experience
No experience required
Job Location
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