Housekeeping Attendant

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, deeply rooted in a profound respect for culture, place, and people. Known for its luxury hotels and award-winning restaurants, Heritage Hotels & Resorts is dedicated to authentic storytelling, exceptional service, and community pride. The company has cultivated a reputation for offering guests unique and enriching experiences by combining traditional hospitality values with modern amenities and thoughtful attention to detail. Their commitment extends beyond just guest service, embracing a strong sense of responsibility toward their team members and neighborhoods, making them a proud pillar in the local hospitality industry.

Heritage Hotels & Resorts is currently seeking a dedicated Housekeeping Attendant to join their esteemed team. This role is pivotal in maintaining the elevated standards that the brand is known for. The Housekeeping Attendant is entrusted with ensuring that all guest rooms and public areas within the hotel's properties are kept immaculate, comfortable, and welcoming. Every detail matters in this position, from thoroughly cleaning bathrooms and bedrooms post-checkout to sanitizing high-touch surfaces like light switches and remotes. The role demands professionalism, an eye for detail, and a genuine care for creating memorable guest experiences.

Working as a Housekeeping Attendant at Heritage Hotels & Resorts means being part of a team that values positive interaction, teamwork, and adherence to hygiene and safety protocols, including the use of Personal Protective Equipment. Housekeeping Attendants will be responsible for restocking linens, amenities, and supplies according to service guidelines while ensuring all assigned carts and equipment are maintained in an organized manner. Additionally, the role involves identifying and reporting any maintenance concerns promptly to uphold the quality and safety of guest accommodations. The position also requires responding to guest requests courteously and efficiently, helping to resolve any issues to enhance guest satisfaction.

This role is more than just cleaning; it's about creating a sanctuary for guests where they feel comfortable and cared for. The work environment is supportive and inclusive, with ample opportunities for growth and development within the Heritage family. Employees enjoy competitive pay, a comprehensive benefits package including a 25 percent match for 401k contributions, and generous discounts across Heritage's hotels, restaurants, spa, and retail services. On top of that, team members receive complimentary meals during scheduled work shifts, free parking, and a culture that puts people first.

For those who take pride in creating beautiful, welcoming spaces and believe hospitality can make a meaningful impact, joining Heritage Hotels & Resorts as a Housekeeping Attendant offers a rewarding career path. The company fosters a professional atmosphere that respects and values each individual’s contribution, promotes safety and security policies, and emphasizes maintaining confidentiality with proprietary, client, and guest information. Embracing this role means becoming part of a larger community dedicated to excellence in hospitality and a shared commitment to exceptional guest experiences.