Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
Employee assistance program
wellness programs
Job Description
The Bay Club Company (TBCC) is a premier leader in the hospitality and private club industry, recognized for delivering extraordinary experiences and exceptional member service. TBCC operates a network of private clubs across the United States, providing an elite, welcoming environment where members can enjoy world-class fitness, golf, dining, and social opportunities. With a strong commitment to its values and culture, TBCC fosters a professional and inclusive workplace where employees are encouraged to grow, collaborate, and provide unparalleled service to every member and guest.
TBCC's unique culture revolves around its "Code of Culture," which includes the Mantra, Actions We Live By, and Pete's Promise. These guiding principles emphasize respect for the past, ownership and responsibility, humility, teamwork, curiosity, and consistent, ethical conduct. Employees are encouraged to keep it real, think ahead, hustle harder, and work as one united team. This culture ensures a positive and motivating work environment for all associates, empowering them to deliver the highest levels of customer care and hospitality.
The position available at TBCC is responsible for maintaining impeccable cleanliness throughout the club facilities while providing superior member service. Associates in this role play a key part in upholding the club's reputation by ensuring all areas meet stringent sanitation and safety standards. The role requires a keen eye for detail, proactive communication, and the ability to anticipate member needs. Associates must greet members and guests warmly, maintain a safe and spotless environment, and actively participate in club events, programs, and training sessions to enhance their professional skills and contribute to the club community.
Candidates will be expected to perform a variety of cleaning and preventive maintenance chores including restocking towel shelves, emptying and wiping trash receptacles, disinfecting restrooms and showers, cleaning mirrors and light fixtures, vacuuming and mopping floors, and restocking vanity and janitorial supplies. The ability to maintain a professional image through dress and demeanor while representing the club is essential. Since the club operates continuously, the schedule may vary and include weekends, holidays, and flexible shifts in days and evenings.
Ideal candidates will be enthusiastic, responsible team players with excellent verbal communication and conflict resolution skills. They should be self-motivated, detail-oriented, and able to work independently as well as within a team. Physical stamina is required due to the nature of the work, including lifting up to 50 pounds and standing or moving for extended periods. This role offers an opportunity to be part of a dedicated crew renowned for its hospitality and commitment to service excellence. TBCC embraces diversity and offers equal employment opportunities to all qualified individuals, fostering an environment where every associate can thrive and succeed.
TBCC's unique culture revolves around its "Code of Culture," which includes the Mantra, Actions We Live By, and Pete's Promise. These guiding principles emphasize respect for the past, ownership and responsibility, humility, teamwork, curiosity, and consistent, ethical conduct. Employees are encouraged to keep it real, think ahead, hustle harder, and work as one united team. This culture ensures a positive and motivating work environment for all associates, empowering them to deliver the highest levels of customer care and hospitality.
The position available at TBCC is responsible for maintaining impeccable cleanliness throughout the club facilities while providing superior member service. Associates in this role play a key part in upholding the club's reputation by ensuring all areas meet stringent sanitation and safety standards. The role requires a keen eye for detail, proactive communication, and the ability to anticipate member needs. Associates must greet members and guests warmly, maintain a safe and spotless environment, and actively participate in club events, programs, and training sessions to enhance their professional skills and contribute to the club community.
Candidates will be expected to perform a variety of cleaning and preventive maintenance chores including restocking towel shelves, emptying and wiping trash receptacles, disinfecting restrooms and showers, cleaning mirrors and light fixtures, vacuuming and mopping floors, and restocking vanity and janitorial supplies. The ability to maintain a professional image through dress and demeanor while representing the club is essential. Since the club operates continuously, the schedule may vary and include weekends, holidays, and flexible shifts in days and evenings.
Ideal candidates will be enthusiastic, responsible team players with excellent verbal communication and conflict resolution skills. They should be self-motivated, detail-oriented, and able to work independently as well as within a team. Physical stamina is required due to the nature of the work, including lifting up to 50 pounds and standing or moving for extended periods. This role offers an opportunity to be part of a dedicated crew renowned for its hospitality and commitment to service excellence. TBCC embraces diversity and offers equal employment opportunities to all qualified individuals, fostering an environment where every associate can thrive and succeed.
Job Requirements
- Ability to read, understand, analyze, and interpret training manuals, professional journals, or technical procedures
- minimum two years of housekeeping or janitorial experience
- professional and friendly attitude
- strong verbal communication and conflict resolution skills
- enthusiastic and responsible team player
- self-motivated and willing to acquire new skills
- well organized and detail oriented
- physically able to lift and move up to 50 pounds
- able to work flexible schedule including weekends and holidays
Job Qualifications
- Minimum two years of housekeeping or janitorial experience
- professional, friendly manner and excellent customer service attitude and abilities
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated and takes initiative
- well organized and detail oriented
- ability to effectively present information and respond to questions
- ability to identify problems and draw valid conclusions
- high cleanliness standards
Job Duties
- Detail cleaning and preventive maintenance such as restocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas
- restock vanity supplies and replenish inventory and janitorial products
- maintain a clean, safe work environment
- greet members and guests throughout the property
- understand and anticipate the needs of members and provide exceptional customer service
- communicate timely and follow up as appropriate
- actively participate in events, programs, meetings and training
- represent the club professionally through image, dress, communication, and immediate follow through
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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