Housekeeping Aide and Shuttle Driver

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and outstanding customer service. Among its many brands, Courtyard by Marriott stands out as a hotel brand specifically designed to serve business travelers with innovative services and amenities tailored to meet their needs. Located at 1 Day Hill Rd, Windsor, Connecticut, this Courtyard property proudly upholds Marriott's legacy of quality, comfort, and efficiency. As part of a vast network of hotels, Courtyard strives to create an environment where every guest feels valued, cared for, and inspired to return. The hotel's team members are known to work collaboratively and passionately to ensure each stay exceeds expectations, providing a memorable and seamless experience for all guests.

The Guest Environment Expert at Courtyard Marriott represents a vital role within the hotel's housekeeping and laundry category. This full-time, non-management position offers an hourly wage of $18, reflecting the value placed on seasoned employees who contribute significantly to the hotel's upkeep and ambiance. Beyond simply cleaning rooms, the Guest Environment Expert is tasked with creating an environment that weaves cleanliness with comfort and warmth to enhance the guest's overall stay.

This role demands a proactive, hands-on approach, where experts are empowered to manage the cleanliness and appearance of the entire hotel property. Responsibilities include delivering guest requests promptly, stocking housekeeping carts with necessary supplies, cleaning guest rooms and public spaces to the highest standards, and ensuring the hotel environment remains pristine and inviting. The position requires physical stamina as experts will be on their feet for extended periods, engaging in activities that include lifting, pushing, pulling, and carrying items up to 50 pounds without assistance.

Marriott International emphasizes the importance of safety, adherence to company policies, and professionalism, and these values are central to the Guest Environment Expert’s role. Uniform and personal appearance standards must be maintained to reflect the hotel's commitment to quality service, and communication with guests and team members should always be courteous and professional. This position is essential in upholding the brand's reputation for excellence and contributes significantly to repeat business and guest satisfaction.

Working at Courtyard offers employees a chance to join a diverse global community where every individual's unique background and talents enrich the team. Marriott fosters an inclusive work environment, committed to equal opportunity and non-discrimination, ensuring all associates can grow and thrive regardless of their background or protected status. The Courtyard brand specifically focuses on delivering exceptional service to business travelers, making it an exciting place for achievers who are enthusiastic about personal and professional growth, teamwork, and exceeding guest expectations.

Joining the Courtyard team means becoming part of something bigger—a portfolio of brands under Marriott International that values and cultivates talent. Employees are encouraged to be their best selves, pursue meaningful work, and belong to a worldwide network that supports their ambitions. For those who are passionate about hospitality and dedicated to guest satisfaction, the Guest Environment Expert position at Courtyard Marriott in Windsor is an ideal opportunity to build a rewarding career in a supportive and dynamic environment.

Job Requirements

  • Valid driver's license
  • ability to stand, sit, or walk for extended periods
  • capability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
  • availability to work full-time
  • adherence to company policies and procedures
  • ability to maintain confidentiality
  • professional uniform and grooming standards

Job Qualifications

  • High school diploma or equivalent
  • prior experience in housekeeping or hospitality preferred
  • strong attention to detail
  • ability to work on feet for extended periods
  • good communication skills
  • ability to lift and move objects up to 50 pounds
  • customer service oriented

Job Duties

  • Delivering guest requests promptly
  • stocking housekeeping carts with necessary supplies
  • cleaning guest rooms to high standards
  • cleaning public spaces in the hotel
  • ensuring the overall cleanliness and appearance of the hotel
  • adhering to safety policies and procedures
  • maintaining professional appearance and communication

Job Criteria

Experience

No experience required


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