Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Courtyard by Marriott, part of Marriott International, is a renowned hotel brand dedicated to providing an exceptional hospitality experience tailored especially for business travelers. This brand is known for blending comfort, convenience, and a welcoming atmosphere, ensuring that guests have an outstanding stay whether they are traveling for work or leisure. Marriott International is a global leader in the hospitality industry, operating a broad portfolio of hotel brands, and it values diversity, inclusion, and equal opportunity within its workforce. The company is committed to fostering a supportive environment where every associate's unique background, talent, and experiences are celebrated, contributing to a rich, collaborative workplace culture.

This full-time, non-management opportunity as a Guest Environment Expert at Courtyard by Marriott located in Romulus, Michigan, offers an hourly wage of $15.50. This role is designed for individuals who take pride not only in delivering clean and orderly guest rooms but also in creating a memorable and unique experience for every guest. The Guest Environment Expert plays a crucial role in maintaining the overall cleanliness and appearance of the entire hotel, encompassing guest rooms, public spaces, and other areas, ensuring high standards of hygiene and presentation are consistently met.

The position requires a proactive, hands-on approach where the expert moves throughout the hotel, performing tasks such as delivering guest requests, stocking housekeeping carts, and cleaning both rooms and communal areas. It is essential to understand that the role extends beyond simple housekeeping duties and focuses heavily on guest satisfaction and upholding the hospitality standards synonymous with the Marriott brand. Maintaining a safe workplace environment, adhering strictly to company policies and procedures, and ensuring professional communication, appearance, and uniform compliance are all critical responsibilities. The Guest Environment Expert must be physically capable of standing, sitting, or walking for extended periods and able to lift, move, and handle objects weighing up to 50 pounds without assistance.

This role is notable for those who enjoy working in a dynamic, fast-paced hospitality environment where teamwork, attention to detail, and a can-do attitude are prized. Working with Courtyard by Marriott means joining a passionate team driven to serve travelers better by continuously improving guest experiences. As part of Marriott International, employees have access to a vast network of professional development opportunities and resources, emphasizing career growth and personal fulfillment.

By joining Courtyard by Marriott, individuals become part of an esteemed global team that encourages associates to be the best versions of themselves, grounding their work in purpose and belonging. This role welcomes achievers who share the passion for exceptional service, thrive in a collaborative team, and are committed to making a positive impact on guest journeys at every interaction. Flexible shifts are preferred, highlighting the company’s dedication to accommodating diverse schedules and promoting work-life balance for its associates.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull objects weighing up to 50 pounds
  • willingness to work flexible shifts
  • adherence to company policies and procedures
  • ability to maintain confidentiality
  • professional personal appearance and communication

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or hospitality experience is an asset
  • ability to work independently and as part of a team
  • strong attention to detail
  • good communication skills
  • ability to stand or walk for extended periods
  • physical capability to lift and move moderate weights

Job Duties

  • clean guest rooms and public spaces
  • deliver guest requests promptly
  • stock housekeeping carts and supplies
  • ensure compliance with safety and quality standards
  • maintain professional appearance and communication
  • move and lift objects up to 50 pounds
  • follow company policies and procedures

Job Criteria

Experience

No experience required


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