
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $29.70
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its exceptional service and commitment to creating memorable guest experiences. With its extensive portfolio of brands, including JW Marriott, Marriott Hotels, and many others, the company is synonymous with hospitality, innovation, and luxury. Marriott has a strong presence worldwide, offering opportunities for career growth and development in diverse and inclusive environments. At Marriott International, the focus is not only on delivering top-tier service to guests but also on fostering a workplace where employees feel supported, valued, and empowered to reach their full potential. This particular job opportunity is with Marriott Hotels, more specifically at the JW Marriott brand, which represents the luxury segment of Marriott International. JW Marriott hotels are located in prestigious cities and resort destinations, offering employees a unique work environment centered around holistic well-being and a culture of camaraderie and respect. Marriott's dedication to diversity, equity, and inclusion ensures that every team member's background and experiences are celebrated, promoting a welcoming atmosphere for all. The company also commits to non-discrimination policies and equal opportunity employment practices, including consideration of applicants with criminal histories in accordance with applicable laws. This role is based at 301 S Market St, San Jose, California, and is a full-time, non-management position within the Housekeeping and Laundry category. Paying $29.70 per hour, this position is pivotal in maintaining the cleanliness, comfort, and overall guest satisfaction that Marriott Hotels are known for.
The role of a Housekeeping team member at JW Marriott involves a variety of responsibilities aimed at supporting the seamless operations of guest room and public area maintenance. The successful candidate will respond promptly to guest requests as well as interdepartmental needs, ensuring that all areas meet the high standards of cleanliness and functionality expected at a luxury hotel. A key aspect of the role includes identifying and reporting preventive or maintenance issues in guest rooms or public spaces to help prevent disruptions to the guest experience. The employee will also be responsible for placing caution signs when necessary and communicating directly with other departments for urgent repairs, demonstrating a commitment to safety and guest comfort. Tasks include organizing furniture in guest rooms, removing items from hallways such as waste, food and beverage trays, unread newspapers, soiled linens, and trash placed near housekeeping carts. Additionally, housekeeping staff will clean, maintain, and store cleaning equipment properly to ensure operational efficiency. Adherence to company safety policies and procedures is paramount, including reporting hazards, accidents, and injuries, and completing all safety training and certifications. The role demands maintaining a professional appearance through a clean uniform and personal grooming, respecting the confidentiality of company information, and protecting company assets. The candidate must demonstrate teamwork, dignity, and respect towards coworkers while supporting team goals and quality assurance standards. Physically, the position requires the ability to perform various movements such as running, walking, bending, reaching, twisting, and lifting up to 55 pounds independently, with assistance for heavier loads. The role may involve working in confined spaces, on uneven surfaces, or using ladders and service ramps. Overall, this position offers an opportunity to be part of a renowned global hospitality brand, delivering a superior guest experience with dedication and professionalism while growing within a supportive and inclusive work community.
The role of a Housekeeping team member at JW Marriott involves a variety of responsibilities aimed at supporting the seamless operations of guest room and public area maintenance. The successful candidate will respond promptly to guest requests as well as interdepartmental needs, ensuring that all areas meet the high standards of cleanliness and functionality expected at a luxury hotel. A key aspect of the role includes identifying and reporting preventive or maintenance issues in guest rooms or public spaces to help prevent disruptions to the guest experience. The employee will also be responsible for placing caution signs when necessary and communicating directly with other departments for urgent repairs, demonstrating a commitment to safety and guest comfort. Tasks include organizing furniture in guest rooms, removing items from hallways such as waste, food and beverage trays, unread newspapers, soiled linens, and trash placed near housekeeping carts. Additionally, housekeeping staff will clean, maintain, and store cleaning equipment properly to ensure operational efficiency. Adherence to company safety policies and procedures is paramount, including reporting hazards, accidents, and injuries, and completing all safety training and certifications. The role demands maintaining a professional appearance through a clean uniform and personal grooming, respecting the confidentiality of company information, and protecting company assets. The candidate must demonstrate teamwork, dignity, and respect towards coworkers while supporting team goals and quality assurance standards. Physically, the position requires the ability to perform various movements such as running, walking, bending, reaching, twisting, and lifting up to 55 pounds independently, with assistance for heavier loads. The role may involve working in confined spaces, on uneven surfaces, or using ladders and service ramps. Overall, this position offers an opportunity to be part of a renowned global hospitality brand, delivering a superior guest experience with dedication and professionalism while growing within a supportive and inclusive work community.
Job Requirements
- High school diploma or equivalent
- Ability to respond promptly to guest and interdepartmental requests
- Physically capable of lifting up to 55 pounds unassisted and more with assistance
- Ability to move on uneven, inclined, or slippery surfaces
- Must follow company safety protocols
- Professional personal appearance and neat uniform
- Ability to work full-time in a non-management role
- Availability to work on-site in San Jose, California
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping experience in a hotel or hospitality setting is an asset
- Ability to follow safety policies and procedures
- Good communication skills
- Teamwork and interpersonal skills
- Ability to handle physical demands of the job
- Basic understanding of cleaning equipment and chemicals
Job Duties
- Respond quickly to guest and departmental requests
- Identify and report preventive or maintenance issues in public areas or guest rooms
- Place caution signs as required
- Contact other departments directly for urgent repairs
- Organize furniture in guest rooms as needed
- Remove items from hallways including waste, food and beverage trays, unread newspapers, soiled linens, and trash
- Clean, maintain, and store cleaning equipment properly
Job Criteria
Experience
No experience required
Job Location
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