Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $29.70
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
equal opportunity employment

Job Description

Marriott International is a globally recognized leader in the hospitality industry, committed to providing exceptional experiences for its guests and associates. With a portfolio of world-class brands, Marriott has established itself as a pioneer in innovation, luxury, and service excellence. Among its prestigious collection is JW Marriott, a luxury brand that operates more than 100 stunning properties in gateway cities and unique resort destinations worldwide. JW Marriott is renowned for its dedication to creating a workplace where associates are valued, supported, and empowered to deliver remarkable hospitality. The brand fosters a culture of confidence, innovation, and genuine connection, honoring the legacy of its founder, J. Willard Marriott.

Located at 301 S Market St, San Jose, California, the JW Marriott property is seeking a full-time Housekeeping team member to join their passionate, guest-focused staff. This non-management position offers a competitive hourly pay rate of $29.70 and a career opportunity within one of the most respected hospitality leaders in the world. Marriott International is proud to be an equal opportunity employer, embracing diversity and ensuring an inclusive environment where associates from all backgrounds can thrive.

The Housekeeping staff member plays a vital role in maintaining the cleanliness, safety, and comfort of the hotel environment. This individual is responsible for responding promptly to guest and departmental requests, identifying and reporting maintenance needs, and ensuring all public areas and guest rooms meet the highest standards of hygiene and presentation. Duties include setting up guest rooms with requested furniture, removing debris and trash from hallways, and managing cleaning equipment efficiently. Safety is paramount; team members follow company protocols, complete safety training, and handle materials such as flammables according to established guidelines.

This role demands physical stamina and dexterity, with expectations to lift, push, pull, and carry objects within specified weight limits, operate housekeeping carts over varying surfaces, and perform repetitive motions such as bending, stooping, and climbing ladders. The Housekeeping staff member is also expected to maintain a clean and professional appearance and uphold confidentiality regarding proprietary information. Exceptional interpersonal skills are necessary to welcome guests warmly, anticipate their needs, and assist individuals with disabilities, ensuring a respectful and positive experience for all.

By joining the JW Marriott team, the Housekeeping associate becomes part of a community that values teamwork, quality, and kindness. The company invests in training and development opportunities, recognition programs, and a supportive workplace that encourages employees to excel and realize their full potential. JW Marriott's commitment to holistic well-being and career growth means that associates can pursue their passions while contributing to a legacy of wonderful hospitality. This position represents more than a job; it is an opportunity to be part of a brand that truly cares about its people, delivers luxury service standards, and makes a meaningful difference in the lives of guests and employees alike.

Job Requirements

  • High school diploma or equivalent
  • Ability to respond promptly to guest and departmental requests
  • Physical capability to lift, push, pull, and carry objects up to and over 55 pounds with assistance
  • Ability to operate housekeeping carts and equipment safely
  • Completion of safety training and certifications
  • Adherence to company appearance and conduct standards
  • Willingness to comply with confidentiality policies
  • Flexibility to work full-time schedule
  • Legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience desirable
  • Ability to communicate clearly and professionally
  • Strong attention to detail and time management skills
  • Capability to work independently and as part of a team
  • Physical ability to perform manual labor and handle physical demands of the job
  • Familiarity with general cleaning equipment and safety protocols

Job Duties

  • Respond to requests from guests and other departments promptly
  • Identify and report maintenance issues
  • Post caution signs and contact other departments for urgent repairs
  • Deliver guest requests and set up furniture items
  • Remove debris, room service trays, newspapers, soiled linens, and trash
  • Clean, maintain, and store cleaning equipment
  • Follow all company safety and security policies
  • Ensure professional appearance and confidentiality
  • Welcome and acknowledge guests according to standards
  • Assist individuals with disabilities
  • Support team goals
  • Adhere to quality standards
  • Lift and move objects within weight limits
  • Operate housekeeping carts over uneven surfaces
  • Perform other reasonable job duties as assigned

Job Criteria

Experience

No experience required


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