Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Work-life balance programs
Career development opportunities

Job Description

Residence Inn by Marriott is a distinguished extended-stay hotel brand under the globally recognized Marriott International portfolio. Known for its spacious suites equipped with full kitchens, Residence Inn offers guests a home-like environment with modern amenities, designed especially for long-term stays. The brand focuses on creating a welcoming atmosphere where both business and leisure travelers can thrive during their time away from home. Marriott International, an industry leader in hospitality, remains committed to equality, diversity, and inclusion, embracing the rich variety of cultures, talents, and experiences of its associates. The company promotes a safe and respectful workplace that nurtures growth and values the unique contributions of every team member.

The role of the Guest Environment Expert at Residence Inn by Marriott in Metairie, Louisiana, is pivotal in sustaining the high standards and exceptional guest experience the brand is celebrated for. This full-time, non-management position involves a multifaceted housekeeping role that goes beyond simply cleaning rooms and making beds. It’s about crafting memorable and personalized experiences for guests through meticulous attention to cleanliness and order throughout the hotel. The Guest Environment Expert is entrusted with vital responsibilities including responding to guest requests, restocking cleaning carts, maintaining cleanliness in guest rooms and public areas, and ensuring the overall attractive appearance of the hotel.

Professionals in this role are empowered to be proactive and dynamic, adept at handling multiple tasks with efficiency and a commitment to excellence. They play a critical role in maintaining a safe and organized work environment, adhering strictly to company guidelines and procedures. Appearance, communication, and professionalism are of utmost importance, as these team members are the visible face of the hotel’s hospitality. This position requires physical stamina, as tasks often involve standing, sitting, walking for extended periods, and moving or lifting objects up to 50 pounds independently.

Residence Inn by Marriott places a strong emphasis on teamwork, consistency, and quality service standards. Working in this role means joining a supportive community where diversity is celebrated and associates are encouraged to bring their authentic selves to work. The company’s commitment to equal employment opportunities means that all qualified individuals are welcomed without discrimination. Joining the team offers the chance to grow professionally within a global hotel network renowned for its legendary service culture.

In summary, the Guest Environment Expert position at Residence Inn by Marriott in Metairie combines operational responsibility with heartfelt guest engagement. The role acts as a key contributor to creating a hospitable atmosphere that enables guests to perform at their best during prolonged stays. This position embodies the Marriott promise of delivering exceptional service rooted in a supportive, inclusive environment that fosters both personal and professional development.

Job Requirements

  • High school diploma or equivalent
  • previous housekeeping experience preferred
  • ability to lift and move objects weighing up to 50 pounds
  • excellent communication skills
  • ability to stand, walk, and sit for long periods
  • commitment to following company policies
  • legal authorization to work in the United States

Job Qualifications

  • Previous housekeeping or cleaning experience preferred
  • ability to follow detailed instructions
  • strong communication skills
  • capacity to work independently and as part of a team
  • good physical stamina
  • high school diploma or equivalent preferred
  • commitment to professionalism and quality service

Job Duties

  • Respond to guest requests promptly
  • restock cleaning carts efficiently
  • clean guest rooms thoroughly
  • maintain cleanliness in public areas
  • ensure hotel appearance is attractive
  • follow company guidelines and procedures
  • lift and move objects up to 50 pounds safely

Job Criteria

Experience

Entry Level (1-2 years)


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