Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Gym membership

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences across a diverse portfolio of hotel brands. Among these brands is Residence Inn by Marriott, which specializes in extended-stay accommodations, offering spacious suites with full kitchens to provide guests with the comforts of home during long stays. Residence Inn focuses on delivering a unique and personalized service culture that caters to the specific needs of business and leisure travelers alike, fostering an environment where guests feel valued, comfortable, and supported throughout their stay.

Located in Metairie, Louisiana, Residence Inn by Marriott is currently seeking a dedicated Guest Environment Expert to join their housekeeping team. This full-time, non-management role is integral to maintaining the high standards of cleanliness and appearance that Marriott is known for. The position emphasizes not only cleanliness but also creating memorable experiences for guests through attention to detail and proactive service. Guest Environment Experts are responsible for ensuring that all areas of the hotel, including guest rooms and public spaces, remain spotless and inviting. They play a vital role in stocking carts, responding to guest requests, and delivering overall exceptional hospitality service.

The role demands a highly hands-on approach, requiring the ability to stand, sit, or walk for extended periods and to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Beyond the physical aspects, Guest Environment Experts must uphold Marriott's quality standards, follow company policies strictly, ensure confidentiality, and maintain a professional appearance and demeanor at all times. This commitment to excellence contributes directly to the guest's satisfaction and the hotel's operational success.

Beyond personal performance, Marriott International places a strong emphasis on diversity, equality, and inclusion in the workplace. Residence Inn by Marriott fosters an environment where associates from varied backgrounds are respected and their unique talents celebrated. The company is an equal opportunity employer and is committed to providing a safe and welcoming workplace free from discrimination based on disability, veteran status, or any other protected characteristic under applicable law.

Joining Residence Inn by Marriott means becoming part of a global team that values teamwork, integrity, and personal growth. Employees are encouraged to bring their authentic selves to work, allowing them to do their best work, find their purpose, and grow both professionally and personally. The role of Guest Environment Expert is a perfect opportunity for individuals passionate about hospitality who want to contribute to creating a warm and welcoming environment for guests during their stay. If you are detail-oriented, enjoy working in a dynamic team setting, and are committed to delivering exceptional service, this position offers a rewarding career path within a globally respected hospitality leader.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping experience preferred
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift, carry, push, pull, or place objects up to 50 pounds without assistance
  • Willingness to follow company policies and procedures
  • Commitment to maintaining a professional appearance
  • Availability to work full-time schedule

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to work independently and as part of a team
  • Strong communication skills
  • Physical ability to perform duties including lifting up to 50 pounds
  • Attention to detail and commitment to quality
  • Familiarity with cleaning chemicals and supplies

Job Duties

  • Maintain cleanliness and appearance of guest rooms and public spaces
  • Stock housekeeping carts with necessary supplies
  • Respond promptly to guest requests and special needs
  • Follow all safety and sanitation policies and procedures
  • Uphold Marriott's quality standards and professional appearance
  • Assist with inventory management of cleaning supplies
  • Collaborate with team members to ensure efficient hotel operations

Job Criteria

Experience

No experience required


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