
Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Marriott International is a renowned global hospitality company committed to delivering exceptional guest experiences through its diverse portfolio of brands. One of its premier brands, Courtyard by Marriott, is specifically designed to cater to the needs of business travelers, offering a unique blend of comfort, convenience, and quality. Located at 30190 Van Dyke Ave, Warren, Michigan, Marriott International provides a thriving work environment that values diversity, inclusivity, and the professional growth of its employees. The company is dedicated to fostering a workplace that welcomes people from all backgrounds and abilities, ensuring equal opportunity and non-discrimination across all aspects of employment.
This position is a full-time, non-management role within the Housekeeping & Laundry category at the Courtyard by Marriott location in Warren. The ideal candidate will primarily work evening and overnight shifts, a preference that aligns with maintaining the hotel’s cleanliness standards during off-peak hours to enhance guest satisfaction. The role centers around the responsibilities of a Guest Environment Expert (GEE), a vital team member who ensures that both guest rooms and public spaces throughout the hotel are kept pristine, orderly, and welcoming. Beyond simply cleaning, this position focuses on creating memorable guest experiences by upholding high standards of cleanliness and service.
Guest Environment Experts at Courtyard Marriott are empowered to take proactive action in their assigned areas, from delivering guest requests and restocking cleaning carts to executing thorough cleaning routines throughout the property. This role requires physical stamina and a hands-on approach, including tasks such as standing, sitting, walking extended periods, and moving items weighing up to 50 pounds. The ability to work independently while adhering to established safety protocols and corporate policies is crucial. Those who succeed in this role demonstrate professionalism in appearance, communication, and conduct, all aimed at fostering a safe and welcoming environment for guests and colleagues alike.
Marriott International prides itself on being an employer of choice, heavily investing in its workforce by nurturing a culture that respects individual differences and promotes continuous learning and development. The Courtyard brand exemplifies this ethos by encouraging an environment where team members can contribute their best work, find purpose, and belong to a strong global network. Employees in this role can expect to be part of a close-knit team striving for excellence while enjoying a fun and dynamic workplace atmosphere.
In summary, the Guest Environment Expert role at Courtyard by Marriott is much more than a housekeeping position; it is a pivotal part of the guest experience and hotel operations. It calls for individuals who are diligent, customer-oriented, and physically capable of maintaining the high standards synonymous with Marriott International. By joining this team, candidates embark on a career path within one of the world's most respected hospitality companies, where they can grow, learn, and thrive in a diverse and supportive setting.
This position is a full-time, non-management role within the Housekeeping & Laundry category at the Courtyard by Marriott location in Warren. The ideal candidate will primarily work evening and overnight shifts, a preference that aligns with maintaining the hotel’s cleanliness standards during off-peak hours to enhance guest satisfaction. The role centers around the responsibilities of a Guest Environment Expert (GEE), a vital team member who ensures that both guest rooms and public spaces throughout the hotel are kept pristine, orderly, and welcoming. Beyond simply cleaning, this position focuses on creating memorable guest experiences by upholding high standards of cleanliness and service.
Guest Environment Experts at Courtyard Marriott are empowered to take proactive action in their assigned areas, from delivering guest requests and restocking cleaning carts to executing thorough cleaning routines throughout the property. This role requires physical stamina and a hands-on approach, including tasks such as standing, sitting, walking extended periods, and moving items weighing up to 50 pounds. The ability to work independently while adhering to established safety protocols and corporate policies is crucial. Those who succeed in this role demonstrate professionalism in appearance, communication, and conduct, all aimed at fostering a safe and welcoming environment for guests and colleagues alike.
Marriott International prides itself on being an employer of choice, heavily investing in its workforce by nurturing a culture that respects individual differences and promotes continuous learning and development. The Courtyard brand exemplifies this ethos by encouraging an environment where team members can contribute their best work, find purpose, and belong to a strong global network. Employees in this role can expect to be part of a close-knit team striving for excellence while enjoying a fun and dynamic workplace atmosphere.
In summary, the Guest Environment Expert role at Courtyard by Marriott is much more than a housekeeping position; it is a pivotal part of the guest experience and hotel operations. It calls for individuals who are diligent, customer-oriented, and physically capable of maintaining the high standards synonymous with Marriott International. By joining this team, candidates embark on a career path within one of the world's most respected hospitality companies, where they can grow, learn, and thrive in a diverse and supportive setting.
Job Requirements
- high school diploma or equivalent
- ability to stand, sit, or walk for extended periods
- capable of moving, lifting, carrying, pushing, or pulling objects up to 50 pounds
- willingness to work evening and overnight shifts
- ability to follow safety and company policies
- good communication skills
- commitment to professionalism and confidentiality
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to perform physical tasks including lifting up to 50 pounds
- good communication skills
- ability to work flexible hours including evenings and overnight shifts
- customer service orientation
- attention to detail
Job Duties
- clean guest rooms thoroughly and efficiently
- maintain cleanliness of public spaces
- respond promptly to guest requests
- stock housekeeping carts with necessary supplies
- follow safety and hygiene protocols
- assist with laundry duties
- collaborate effectively with team members to support hotel operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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