Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team environment

Job Description

Gaylord Pacific Resort and Convention Center is part of the renowned Gaylord Hotels brand, under the umbrella of Marriott International, a global leader in hospitality. Located in the vibrant city of Chula Vista, California, this resort and convention center cater to both leisure and business travelers with its sophisticated accommodations and extensive event spaces. As a full-service hotel, Gaylord Pacific offers guests a unique blend of comfort, convenience, and exceptional service, setting it apart from typical lodging options in the region.

The housekeeping team at Gaylord Pacific Resort plays a pivotal role in ensuring that the guest experience is extraordinary. This role is full-time and non-management, offering a consistent and rewarding hourly wage of $23.50. As a Housekeeping Expert, you are more than just a cleaner; you are a crucial part of creating memorable experiences for each guest. Your responsibilities will involve a variety of cleaning duties throughout the hotel, including guest rooms and common areas. The role requires agility, attention to detail, and a proactive approach to anticipate and fulfill guests' needs.

Your job is not solely about handing over a clean room and freshly made bed; it's about crafting an environment where guests feel valued and cared for. You will be empowered to make decisions and take action as situations arise, whether it means responding to guest requests, restocking cleaning carts, or maintaining the overall pristine condition of the hotel. This attitude of ownership ensures that the hotel’s spaces consistently support an outstanding guest experience.

In addition to technical cleaning skills, success in this role requires a dedication to workplace safety, adherence to company policies, and maintenance of a professional appearance and demeanor. The job demands physical activity, including standing, sitting, walking for extended periods, and handling objects up to 50 pounds without assistance. Your ability to perform these duties effectively helps ensure guests are satisfied and the hotel operates smoothly.

Marriott International values diversity, equity, and inclusion, actively fostering a welcoming environment for all employees. They are committed to providing equal opportunities without discrimination based on disability, veteran status, or other legally protected characteristics. The company also embraces individuals with criminal backgrounds in compliance with applicable laws, illustrating a strong commitment to fair hiring practices.

Gaylord Hotels is recognized for its innovation in meetings and experiences, thriving on the creativity and dedication of its staff, known as STARs. Being a STAR means more than just meeting job expectations - it means delivering thoughtful, heartfelt service that connects with guests and contributes to their satisfaction. The resort offers career opportunities beyond the traditional hotel environment, including growth, extra benefits, and a supportive work culture under Marriott's umbrella. Joining Gaylord Pacific is an invitation to be part of a global team, pursue your professional purpose, and develop into your best self, all while working in a dynamic and flourishing hospitality environment.

Job Requirements

  • ability to stand and walk for long periods
  • capable of lifting and moving objects up to 50 pounds
  • willingness to work flexible hours including weekends and holidays
  • ability to work in a fast-paced environment
  • basic understanding of cleaning products and equipment
  • legal eligibility to work in the united states
  • adherence to company dress code and appearance standards

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in housekeeping or cleaning roles beneficial
  • ability to work efficiently and independently
  • strong attention to detail and cleanliness
  • excellent communication and interpersonal skills
  • ability to follow instructions and company guidelines
  • commitment to providing excellent customer service

Job Duties

  • clean guest rooms and common areas
  • respond promptly to guest requests and inquiries
  • restock cleaning supplies and carts
  • ensure compliance with safety and hygiene standards
  • maintain a professional appearance and demeanor
  • handle physical tasks including moving objects up to 50 pounds
  • follow company policies and procedures

Job Criteria

Experience

No experience required


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