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Housekeeping Aide

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.50
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth opportunities
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly recognition programs
Work shoe stipend

Job Description

Hyatt Vacation Club (HVC) is a renowned vacation ownership company committed to providing exceptional vacation experiences to travelers worldwide. Located at 8860 Lawrence Welk Drive at The Welk, this full-time employment opportunity offers a competitive hourly rate of $22.50. HVC prides itself on fostering a supportive, friendly, and inclusive work environment where both employees and guests are valued and cared for. The company focuses on creating meaningful moments and memorable vacations through dedicated service and outstanding hospitality. As a part of the greater Hyatt family, known globally for its quality and service, HVC continues to enrich the vacation ownership experience by combining comfort, fun, and community in beautiful settings.

The role of a Housekeeping Aide at Hyatt Vacation Club involves taking a hands-on approach to maintaining the cleanliness and upkeep of guest rooms and public areas, thus ensuring a comfortable and welcoming environment for all guests. Housekeeping Aides play a critical role in supporting the daily operations without direct guest room cleaning, assisting in a variety of tasks that contribute to the overall guest experience. The position requires responsiveness to guests and other department requests promptly, delivering and setting up furniture items as requested, and reporting preventative or maintenance issues observed in public or guest spaces.

Housekeeping Aides at HVC are responsible for performing tasks like stripping trash and dirty linen from assigned checkouts, maintaining inventory of items such as pillows and duvet inserts in rooms and villas, and cleaning and caring for assigned buildings or areas on a daily basis. The job involves using heavy cleaning equipment like floor polishers and carpet extractors, as well as restocking linen closets regularly with necessary supplies. Beyond these physical duties, team members in this role contribute to guest experience by professionally interacting with guests and colleagues, welcoming visitors warmly, and anticipating guest needs. Following company policies, safety procedures, and contributing to team goals and a cooperative work environment are essential aspects of the job.

Hyatt Vacation Club supports its employees not only through meaningful work but also with a variety of benefits that lead to a fulfilling life. These benefits include competitive pay, medical, dental, vision coverage, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, family support, and growth and development opportunities. Site-specific perks further enhance the employee experience with free on-site parking, departmental celebrations, associate appreciation weeks, monthly recognition programs, and stipends for work shoes. The company values diversity and inclusion and is an equal opportunity employer committed to fostering an inclusive culture.

To be successful in this role, candidates must be willing to work various shifts, including holidays and weekends. The physical nature of the job requires the ability to reach overhead and below the knees, bend, twist, pull, stoop, and stand, sit, or walk for extended periods. The position also involves lifting, carrying, pushing, and pulling items weighing up to 50 pounds without assistance. Background and drug screenings may be necessary in accordance with company policy and legal requirements. This position is ideal for individuals who seek to be part of a dynamic team dedicated to delivering excellent service and creating joyful vacation memories in a nurturing environment that supports professional growth and personal well-being.

Job Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
  • Lift/carry/push/pull items that weigh up to 50lbs without assistance
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in housekeeping or hospitality is a plus
  • Ability to operate heavy cleaning equipment
  • Strong communication and interpersonal skills
  • Capable of lifting and moving heavy items up to 50 pounds
  • Ability to work flexible hours including weekends and holidays
  • Commitment to providing excellent customer service
  • Willingness to follow safety protocols and company policies

Job Duties

  • Responds promptly to requests from guests and other departments
  • Delivers guest requests and sets up furniture items in guest rooms as requested
  • Identifies and reports preventative or other maintenance issues in public areas or guest rooms
  • Strip trash/dirty linen from assigned checkouts
  • Ensure correct inventory of pillows, duvet inserts, and toppers remain in the rooms/villas
  • Cleans and maintains assigned buildings/areas daily
  • Uses heavy cleaning equipment such as floor polishers, carpet extractors, etc.
  • Stocks linen closets in assigned areas daily with linen and supplies
  • Welcome and greet guests and anticipate and address their needs
  • Interact with colleagues and guests professionally and promptly
  • Contribute to team goals
  • Always follow company policies and safety procedures

Job Criteria

Experience

No experience required


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