Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Easy to follow training programs
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Sundays Off
No late shifts
flexible schedules
Weekly Payroll
Job Description
InTown Suites is a reputable company committed to providing affordable, quality extended stay accommodations with a focus on excellent customer service and comfort. With a strong presence in the hospitality industry, the company operates numerous locations and strives to maintain a welcoming and clean environment for all its guests. This commitment to both guests and employees creates a positive workplace atmosphere, encouraging a team-oriented and passion-driven culture. InTown Suites is dedicated to delivering an exceptional guest experience by investing in staff training and supporting employee growth. The company highlights the importance of teamwork, safety, and maintaining high standards of cleanliness and guest satisfaction across its properties.
The Housekeeper role at InTown Suites, located at 1914 Gunbarrel Rd., Chattanooga, Tennessee, is a crucial position in ensuring the comfort and safety of all guests. The housekeeper is responsible for maintaining a clean, safe, and welcoming environment by performing routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces. This job entails cleaning according to the company's operating procedures and includes a variety of tasks such as removing trash, cleaning bathrooms and kitchens, vacuuming and washing floors, dusting and polishing furniture, and maintaining the outside appearance of rooms. The housekeeper also manages housekeeping supplies and operates equipment safely and efficiently.
This role requires attention to detail, the ability to manage multiple tasks, and strong customer service skills, as housekeepers play a direct role in guest satisfaction by ensuring accommodations are prepared and welcoming. InTown Suites offers easy-to-follow training programs and a supportive team environment throughout the onboarding process to assist new employees. Full-time employees benefit from a comprehensive insurance package, including health, dental, vision, life, and disability coverage, along with a 401k retirement plan with company match and paid time off. This position offers Sundays off and no late shifts, flexible schedules, and weekly payroll, promoting a healthy work-life balance.
Working at InTown Suites means being part of a company where employees truly believe in what they do, are passionate about serving customers, and maintain a focus on delivering excellence. The role of housekeeper is dynamic, with physical tasks and an important impact on guests' experiences. It requires reliability, a good work ethic, and the ability to meet deadlines while upholding the company's high standards. With a commitment to employee welfare and guest satisfaction, InTown Suites fosters a workplace that is both productive and rewarding, making it an ideal environment for those interested in the hospitality field and looking to grow their career in housekeeping and guest service.
The Housekeeper role at InTown Suites, located at 1914 Gunbarrel Rd., Chattanooga, Tennessee, is a crucial position in ensuring the comfort and safety of all guests. The housekeeper is responsible for maintaining a clean, safe, and welcoming environment by performing routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces. This job entails cleaning according to the company's operating procedures and includes a variety of tasks such as removing trash, cleaning bathrooms and kitchens, vacuuming and washing floors, dusting and polishing furniture, and maintaining the outside appearance of rooms. The housekeeper also manages housekeeping supplies and operates equipment safely and efficiently.
This role requires attention to detail, the ability to manage multiple tasks, and strong customer service skills, as housekeepers play a direct role in guest satisfaction by ensuring accommodations are prepared and welcoming. InTown Suites offers easy-to-follow training programs and a supportive team environment throughout the onboarding process to assist new employees. Full-time employees benefit from a comprehensive insurance package, including health, dental, vision, life, and disability coverage, along with a 401k retirement plan with company match and paid time off. This position offers Sundays off and no late shifts, flexible schedules, and weekly payroll, promoting a healthy work-life balance.
Working at InTown Suites means being part of a company where employees truly believe in what they do, are passionate about serving customers, and maintain a focus on delivering excellence. The role of housekeeper is dynamic, with physical tasks and an important impact on guests' experiences. It requires reliability, a good work ethic, and the ability to meet deadlines while upholding the company's high standards. With a commitment to employee welfare and guest satisfaction, InTown Suites fosters a workplace that is both productive and rewarding, making it an ideal environment for those interested in the hospitality field and looking to grow their career in housekeeping and guest service.
Job Requirements
- High school diploma or equivalent
- prior housekeeping experience preferred
- ability to physically perform housekeeping tasks including lifting up to 50 pounds
- ability to work standing for 8-hour shifts
- capacity to work flexible schedules including weekends
- strong communication and customer service skills
Job Qualifications
- Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
- ability to follow instructions, directions and meet deadlines
- ability to clean the minimum required rooms per shift
- ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
- ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
- ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
- ability to manage multiple activities often in stressful situations and with time constraints
Job Duties
- Clean guest rooms according to company standard operating procedures
- remove trash and miscellaneous debris from guest rooms and surrounding areas
- ensure all areas of hotel are up to company standards even if not assigned cleaning area
- clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
- clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
- clean floors by vacuuming and washing floors according to standard operating procedures
- maintain all furnishings by dusting and polishing furniture and appliances
- maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
- notify head guest room attendant of room readiness
- keep supplies ready by restocking housekeeping cart at the end of shift
- operate housekeeping equipment by following standard operating procedures
- notify supervisor immediately of any safety and/or security violations of policy
- notify supervisor immediately of any guest concerns
- maintain superior customer service when interacting with guests
Job Criteria
Experience
No experience required
Job Location
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