Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Marriott International is a renowned global hospitality company known for its dedication to offering exceptional guest experiences through its diverse portfolio of hotel brands. Among these, Renaissance Hotels stands out by providing travelers with unique stays that embody the soul of the neighborhoods they inhabit, encouraging guests to explore, immerse in new cultures, and create memorable adventures. Located at 6007 Legacy Dr, Plano, Texas, this position is part of a full-time, non-management housekeeping and laundry team focused on maintaining the hotel's cleanliness and guest satisfaction. Marriott fosters an inclusive workplace that embraces diversity, equal opportunity, and accessibility, ensuring a supportive and respectful environment for all associates regardless of disability, veteran status, or other protected characteristics.
The role of a Guest Environment Expert at Renaissance Hotels is a dynamic and vital position aimed at not just maintaining clean hotel rooms and freshly made beds but also in crafting a distinctive and memorable guest experience. These experts are responsible for ensuring the hotel's appearance and cleanliness meet high standards, contributing significantly to the overall guest satisfaction and hotel operations. Their duties range from handling guest requests and replenishing cleaning carts to cleaning guest rooms and common areas as well as other related tasks as needed. Empowered to act decisively and independently, they play a key role in keeping the hotel environment impeccable and welcoming.
Guest Environment Experts must be proactive and agile, ready to handle a variety of tasks throughout their shifts. The job requires physical activity, including standing, sitting, walking for extended periods, and handling objects weighing less than 50 pounds without assistance. Additionally, adherence to company guidelines, safety protocols, confidentiality, quality standards, and professional presentation, including uniform and communication, is paramount for success in this role. Working with Marriott means joining a global team that values cultural fusion and diverse talents while delivering hospitality excellence. This opportunity allows individuals to contribute to the guest experience, grow professionally, and become part of an inclusive and inspiring work culture.
The role of a Guest Environment Expert at Renaissance Hotels is a dynamic and vital position aimed at not just maintaining clean hotel rooms and freshly made beds but also in crafting a distinctive and memorable guest experience. These experts are responsible for ensuring the hotel's appearance and cleanliness meet high standards, contributing significantly to the overall guest satisfaction and hotel operations. Their duties range from handling guest requests and replenishing cleaning carts to cleaning guest rooms and common areas as well as other related tasks as needed. Empowered to act decisively and independently, they play a key role in keeping the hotel environment impeccable and welcoming.
Guest Environment Experts must be proactive and agile, ready to handle a variety of tasks throughout their shifts. The job requires physical activity, including standing, sitting, walking for extended periods, and handling objects weighing less than 50 pounds without assistance. Additionally, adherence to company guidelines, safety protocols, confidentiality, quality standards, and professional presentation, including uniform and communication, is paramount for success in this role. Working with Marriott means joining a global team that values cultural fusion and diverse talents while delivering hospitality excellence. This opportunity allows individuals to contribute to the guest experience, grow professionally, and become part of an inclusive and inspiring work culture.
Job Requirements
- high school diploma or equivalent
- previous housekeeping experience preferred
- ability to stand and walk for long periods
- capability to lift and move objects up to 50 pounds
- comply with company safety and confidentiality policies
- willingness to follow uniform and professional standards
- ability to perform reasonable tasks as assigned
Job Qualifications
- high school diploma or equivalent
- experience in housekeeping or similar roles preferred
- ability to stand, walk, and perform physical tasks for extended periods
- strong attention to detail
- excellent communication skills
- ability to work independently and as part of a team
- knowledge of cleaning products and equipment
Job Duties
- handle guest requests
- replenish cleaning carts
- clean guest rooms and common areas
- maintain hotel appearance and cleanliness
- follow company guidelines and safety procedures
- ensure professional appearance and communication
- perform physical tasks such as lifting and moving objects under 50 pounds
Job Criteria
Experience
No experience required
Job Location
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