Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Easy to follow training programs
Supportive team throughout the onboarding process
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Sundays Off
No late shifts
flexible schedules
Weekly Payroll
Competitive starting salaries
bonus potential
Comprehensive training programs
Exceptional work/life balance
Paid Personal Time Off

Job Description

The Housekeeper position is a vital role within our hospitality team, focused on maintaining a clean, safe, and welcoming environment for all guests. Our establishment is committed to providing high-quality accommodations by ensuring every area, from guest rooms to public spaces, meets stringent cleanliness standards. As a housekeeper, you become an essential part of our guests' experience, contributing significantly to their comfort and satisfaction during their stay. This role encompasses both routine cleaning duties and deep cleaning tasks, ensuring a spotless presentation of rooms, hallways, laundry areas, and common spaces. Maintaining a high level of cleanliness not only reflects the standards of our establishment but also helps foster positive guest relationships and repeat business.

Our company is a well-established hospitality provider known for its dedication to exceptional service and a pleasant guest environment. We prioritize employee development and satisfaction, offering comprehensive training programs that support both new and experienced team members. The Housekeeper role is a full-time position with a competitive starting salary, attractive benefits, and a work schedule designed to promote work-life balance, including Sundays off and no late shifts. This supportive work environment makes the housekeeper role both rewarding and sustainable in the long term.

The Housekeeper's responsibilities include cleaning guest rooms in accordance with company standard operating procedures, removing trash, and performing maintenance tasks to keep all areas up to the company's high standards. This position requires a strong commitment to customer service and attention to detail, as well as the physical ability to perform various cleaning tasks that involve bending, stooping, and reaching. Operationally, housekeepers manage their supplies by restocking carts and ensure the readiness of rooms for incoming guests. Communication is also critical in this role, as housekeepers must promptly report any safety, security issues, or guest concerns to supervisors. Their role ultimately enhances the guest experience by ensuring all accommodations are impeccably maintained and welcoming at all times.

Job Requirements

  • Good knowledge of housekeeping/laundry standard operating procedures and techniques
  • ability to follow instructions, directions and meet deadlines
  • ability to clean the minimum required rooms per shift
  • physical ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
  • ability to step in and perform a variety of housekeeping/laundry positions as needed
  • ability to visually inspect guest rooms and public areas for cleanliness and presentation quality
  • excellent multitasking skills in stressful or time-constrained environments

Job Qualifications

  • Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
  • ability to follow instructions, directions and meet deadlines
  • ability to clean the minimum required rooms per shift
  • ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
  • ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
  • ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
  • ability to manage multiple activities often in stressful situations and with time constraints

Job Duties

  • Clean guest rooms according to company standard operating procedures
  • remove trash and miscellaneous debris from guest rooms and surrounding areas
  • ensure all areas of hotel are up to company standards even if not assigned cleaning area
  • clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
  • clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
  • clean floors by vacuuming and washing floors according to standard operating procedures
  • maintain all furnishings by dusting and polishing furniture and appliances
  • maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
  • notify Head Guest Room Attendant of room readiness
  • keep supplies ready by restocking housekeeping cart at the end of shift
  • operate housekeeping equipment by following standard operating procedures
  • notify supervisor immediately of any safety and/or security violations of policy
  • notify supervisor immediately of any guest concerns
  • maintain superior customer service when interacting with guests

Job Criteria

Experience

Entry Level (1-2 years)


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