Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across its diverse portfolio of brands. Among these brands is Renaissance Hotels, a unique hospitality brand that stands out by offering guests an immersive experience that captures the essence and culture of the neighborhoods they visit. Located in Plano, Texas, Renaissance Hotels combines the spirit of adventure with high-quality service to create memorable stays for travelers who view every trip as an opportunity for discovery and storytelling. This vibrant environment fosters a culture that values the individuality of its team members, promoting inclusivity and diversity at all levels of employment.

The role of Guest Environment Expert at Renaissance Hotels is essential to maintaining the high standards of cleanliness and guest satisfaction that Marriott International is known for. This full-time, non-management position is based at 6007 Legacy Dr, Plano, Texas, where the successful candidate will be responsible for a wide range of housekeeping duties that contribute to the overall guest experience. Unlike many housekeeping roles that focus solely on cleaning, this position emphasizes creating a welcoming, uniquely positive environment for guests by ensuring all areas of the hotel are pristine and well-maintained. This includes cleaning guest rooms and public spaces, replenishing supplies, and responding promptly to guest requests.

Guest Environment Experts are empowered to manage their assigned areas independently, moving freely throughout the hotel to perform necessary tasks that impact guests directly. This hands-on role requires physical stamina as duties often involve standing, sitting, walking for extended periods, and lifting or moving objects weighing up to 50 pounds without assistance. The position demands careful attention to detail, adherence to company policies, and a commitment to safety and professional appearance. The Guest Environment Expert is a key ambassador of the hotel’s brand, ensuring that every guest encounters a clean, inviting, and enjoyable atmosphere during their stay.

Marriott International is dedicated to equal opportunity employment, embracing diversity, and fostering an inclusive workplace where employees from all backgrounds can thrive. They prohibit discrimination of any kind and actively promote policies that support veterans, individuals with disabilities, and others protected by law. This commitment creates a supportive working environment at Renaissance Hotels that encourages personal and professional growth, allowing employees to bring their authentic selves to work.

This role is ideal for candidates who are not only detail-oriented and hardworking but also passionate about contributing to an extraordinary guest experience that celebrates local culture and hospitality. If you enjoy being part of a dynamic team that values creativity, quality, and a sense of adventure in serving guests, this position provides a unique opportunity to develop your career within Marriott International's respected and expanding global network. Join Renaissance Hotels and become part of a company dedicated to where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Requirements

  • must be able to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull, or place objects up to 50 pounds without assistance
  • adherence to company policies and safety guidelines
  • flexible availability to work various shifts
  • strong work ethic
  • legal authorization to work in the United States

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or cleaning experience advantageous
  • strong attention to detail
  • ability to work independently and as part of a team
  • excellent communication skills
  • physical ability to perform manual tasks
  • commitment to professional appearance and conduct

Job Duties

  • cleaning guest rooms and public spaces
  • stocking housekeeping carts
  • delivering guest requests promptly
  • maintaining appearance and cleanliness of hotel areas
  • following company policies and procedures
  • ensuring safety in the workplace
  • upholding quality standards

Job Criteria

Experience

No experience required


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