Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Team-oriented work environment

Job Description

Marriott International is a globally renowned hospitality company known for its commitment to exceptional guest experiences and outstanding service. Among its well-recognized brands is Courtyard by Marriott, which has carved a distinct niche by catering specifically to the needs of business travelers. Courtyard hotels are designed to blend convenience, comfort, and quality to provide guests with an environment that supports their professional and personal needs while on the road. With locations worldwide, Marriott International emphasizes diversity, equality, and continuous opportunity for its associates, fostering a culture where unique backgrounds and experiences are valued and celebrated.

The Courtyard hotel at 1045 Stevens Creek Rd, Augusta, Georgia, is currently seeking a dedicated and motivated Guest Environment Expert to join its housekeeping team. This is a full-time, non-management position with an hourly wage of $15.00. The role is vital to creating an inviting and comfortable atmosphere for guests by ensuring the highest standards of cleanliness and order throughout the property. This position is not remote, requiring a physically active individual who takes pride in their work environment and is committed to maintaining both the guest areas and back-of-house spaces to Marriott's high standards.

The Guest Environment Expert position extends beyond traditional housekeeping duties. The role involves being mobile and proactive in identifying and addressing the needs of guests and the hotel environment. Duties include cleaning guest rooms and public spaces, replenishing supplies, responding to guest requests promptly, and ensuring that carts and equipment are adequately stocked and maintained. This hands-on role requires the ability to lift, push, pull, and carry items weighing up to 50 pounds without assistance, making physical fitness an important aspect of the job.

Marriott International emphasizes the importance of professionalism in appearance, communication, and compliance with company policies. Safety in the workplace is paramount, along with maintaining confidentiality, upholding quality standards, and contributing to a positive and respectful work culture. The successful candidate will embody Marriott's values, including inclusivity, respect, and dedication to guest satisfaction.

Working at Courtyard provides more than just a job; it offers an opportunity to be part of a globally respected brand with a supportive team environment that encourages continuous learning, growth, and recognition. Employees are empowered to take ownership of their roles and contribute meaningfully to the guest experience while having fun and achieving their personal and professional goals. This position is ideal for candidates who are enthusiastic about contributing to hospitality excellence and eager to develop their career within Marriott International's prestigious portfolio of brands.

Job Requirements

  • high school diploma or equivalent
  • ability to work full time
  • physical ability to stand, walk, and lift up to 50 pounds
  • willingness to follow company policies and procedures
  • effective communication skills
  • dedication to safety and quality standards
  • ability to work collaboratively in a team environment

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to work on feet for extended periods
  • strong attention to detail
  • excellent communication skills
  • ability to lift and carry up to 50 pounds safely
  • commitment to maintaining professional appearance and conduct

Job Duties

  • clean guest rooms and public areas effectively
  • respond promptly to guest requests and inquiries
  • maintain and restock housekeeping carts and supplies
  • ensure safety and cleanliness standards are consistently met
  • uphold hotel policies and procedures
  • assist with moving and lifting items up to 50 pounds
  • collaborate with team members to enhance guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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