Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Life insurance
Disability insurance

Job Description

Residence Inn by Marriott is a renowned hospitality brand under Marriott International, dedicated to providing unforgettable experiences for long-stay guests. The hotel chain caters to business and leisure travelers by offering spacious suites equipped with full kitchens, blending the comforts of home with hotel services. Marriott International, as a global leader in the hospitality industry, prides itself on promoting diversity and inclusion, fostering an environment where every associate's unique culture, talent, and experiences are valued and celebrated. Residence Inn by Marriott operates with a commitment to non-discrimination and equal opportunity, making it an ideal workplace for professionals committed to excellence and teamwork. The location at 1231 17th St, Miami Beach, Florida, is part of this exceptional hospitality network, offering associates a chance to contribute to a prestigious and globally recognized brand.

The role of Guest Environment Expert within Residence Inn by Marriott is a pivotal position in the Housekeeping and Laundry category. This full-time, non-management position focuses on maintaining the cleanliness and appearance of the entire hotel to enhance the guest experience profoundly. Unlike traditional housekeeping roles, Guest Environment Experts are entrusted with a broad scope of responsibilities, including delivering guest requests, stocking cleaning carts, and addressing public spaces' upkeep. The role demands a hands-on, proactive approach with physical activities such as standing, sitting, walking extensively, and handling objects weighing up to 50 pounds. The Guest Environment Expert is expected to uphold the highest standards in safety, confidentiality, quality, and professionalism. This includes adhering to company policies, maintaining a polished personal appearance, and communicating effectively. By doing so, they ensure every guest interaction within the hotel environment contributes positively to a memorable and unique stay. This role is essential in building the environment that supports Residence Inn's commitment to helping guests thrive during long stays and making every visit exceptional.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • capability to lift, carry, push, or pull objects weighing up to 50 pounds
  • willingness to follow company policies and safety regulations
  • availability for full-time work
  • commitment to maintaining confidentiality and professionalism

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience desirable but not mandatory
  • ability to follow safety and quality protocols
  • strong communication skills
  • proven reliability and work ethic
  • ability to work independently and as part of a team

Job Duties

  • maintaining cleanliness and appearance of hotel rooms and public areas
  • delivering guest requests promptly and professionally
  • stocking housekeeping carts and supplies
  • adhering to safety and quality standards
  • following company policies and procedures
  • maintaining professional appearance and communication
  • performing physical tasks including lifting, carrying, and moving objects up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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