InTown Suites logo

Housekeeping

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
flexible schedule
Sundays Off
Weekly Payroll

Job Description

InTown Suites is a reputable hospitality company known for providing affordable and comfortable extended stay accommodations across various locations. Each property is designed to offer a home-like environment for guests, emphasizing cleanliness, convenience, and essential amenities that meet travelers' needs. Operating primarily in the extended-stay hotel sector, InTown Suites combines customer-focused service with efficient operational standards to deliver consistent guest satisfaction. The Dayton, Ohio location at 8981 Kingsridge Drive reflects the company's commitment to creating welcoming and well-maintained environments for all visitors.

The Housekeeper role at InTown Suites in Dayton is pivotal in upholding the high standards of cleanliness and guest service expected by the company. This position involves maintaining guest rooms, hallways, laundry areas, and public spaces to ensure a safe, sanitary, and inviting atmosphere. Beyond basic cleaning, the Housekeeper conducts thorough and routine cleaning tasks following established standard operating procedures. Responsibilities include but are not limited to removing trash, cleaning bathrooms and kitchens, vacuuming and washing floors, dusting furnishings, and maintaining exterior room appearances such as patios and windows. An essential part of this role is ensuring that every room is prepared and ready for guest occupancy, playing a direct role in guest satisfaction and retention.

This role requires a strong attention to detail and a dedication to service excellence, often demanding the ability to perform multiple cleaning and maintenance tasks efficiently and within tight deadlines. Housekeepers must operate cleaning equipment properly, maintain housekeeping carts stocked with necessary supplies, and promptly notify supervisors about any safety concerns or guest feedback. The role demands physical stamina and the ability to work on one's feet for eight-hour shifts in an environment that sometimes involves exposure to extreme temperatures. InTown Suites values team players who bring a positive attitude and are flexible in assuming various housekeeping and laundry duties as the need arises.

InTown Suites offers an inclusive and supportive work environment where continuous training and development are encouraged, making it an excellent place for individuals seeking long-term careers in hospitality. This position offers full-time employment with a competitive wage package and benefits that support employee health and well-being. Full-time employees gain access to health, dental, vision, life, and disability insurance, as well as a 401k plan with company match, paid time off, and flexible scheduling options. Unique perks include Sundays off with no late shifts and a supportive team environment that fosters growth and job satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or custodial roles preferred
  • Ability to lift and/or move up to 25 pounds regularly and occasionally up to 50 pounds
  • Ability to stand for eight hour shifts
  • Availability to work flexible schedules including weekends
  • Ability to perform physical tasks such as stooping, kneeling, crouching or crawling
  • Good vision including close, distance, color, peripheral vision, depth perception, and ability to adjust focus

Job Qualifications

  • Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
  • Ability to follow instructions, directions and meet deadlines
  • Ability to clean the minimum required rooms per shift
  • Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
  • Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
  • Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
  • Ability to manage multiple activities often in stressful situations and with time constraints

Job Duties

  • Clean guest rooms according to company standard operating procedures
  • Remove trash and miscellaneous debris from guest rooms and surrounding areas
  • Ensure all areas of hotel are up to company standards even if not assigned cleaning area
  • Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
  • Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
  • Clean floors by vacuuming and washing floors according to standard operating procedures
  • Maintain all furnishings by dusting and polishing furniture and appliances
  • Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
  • Notify Head Guest Room Attendant of room readiness
  • Keep supplies ready by restocking housekeeping cart at the end of shift
  • Operate housekeeping equipment by following standard operating procedures
  • Notify supervisor immediately of any safety and/or security violations of policy
  • Notify supervisor immediately of any guest concerns
  • Maintain superior customer service when interacting with guests

Job Criteria

Experience

Entry Level (1-2 years)


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