Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
flexible schedules
Weekly Payroll
Sundays off and No late shifts
Job Description
InTown Suites is a well-established and reputable hospitality company dedicated to providing affordable, extended-stay accommodations across the United States. Known for their customer-focused approach and commitment to cleanliness and comfort, InTown Suites continues to grow by maintaining high standards of service and property management. They emphasize a work culture where employees believe in the mission and act with passion, showing true dedication to customer satisfaction and business excellence. The company values team collaboration and ensures each employee is well-supported through structured training programs and ongoing guidance throughout their tenure.
Established in multiple locations, including their property at 11715-B Jefferson Avenue, Newport News, Virginia, InTown Suites offers clean, safe, and welcoming environments for guests who require long-term or short-term stays. The company takes pride in operating properties that balance comfort, cleanliness, and convenience, aimed at exceeding guests’ expectations and enhancing overall satisfaction.
The role of Housekeeper at InTown Suites is pivotal in ensuring that all guest accommodations are maintained to exacting company cleanliness standards. This position involves comprehensive cleaning and upkeep responsibilities across guest rooms, hallways, laundry, and common areas. The Housekeeper contributes significantly to guest experience by ensuring every accommodation is spotless, orderly, and ready for occupancy with meticulous attention to detail. They also play an important role in upholding safety standards by identifying and reporting any security or safety concerns promptly.
Housekeepers at InTown Suites work collaboratively within a supportive team environment, interacting with guests professionally while maintaining superior customer service. This role requires physical stamina and the ability to manage various cleaning tasks efficiently during shift hours, meeting quality expectations. Employees receive thorough training and enjoy benefits including health insurance, 401k plans with company matching, paid time off, flexible schedules, and weekly payroll.
This full-time position is designed for individuals who take pride in cleanliness and have a reliable work ethic. The Housekeeper handles routine cleaning as well as more detailed maintenance duties such as cleaning bathrooms thoroughly, maintaining kitchen and dining equipment, dusting and polishing furniture, and caring for outdoor room areas. They also ensure that all cleaning supplies and equipment are used properly according to standard operating procedures. This is a rewarding role for organized, diligent individuals eager to contribute to a team-oriented environment within the hospitality industry, specifically at a prominent extended-stay property like InTown Suites in Newport News.
Established in multiple locations, including their property at 11715-B Jefferson Avenue, Newport News, Virginia, InTown Suites offers clean, safe, and welcoming environments for guests who require long-term or short-term stays. The company takes pride in operating properties that balance comfort, cleanliness, and convenience, aimed at exceeding guests’ expectations and enhancing overall satisfaction.
The role of Housekeeper at InTown Suites is pivotal in ensuring that all guest accommodations are maintained to exacting company cleanliness standards. This position involves comprehensive cleaning and upkeep responsibilities across guest rooms, hallways, laundry, and common areas. The Housekeeper contributes significantly to guest experience by ensuring every accommodation is spotless, orderly, and ready for occupancy with meticulous attention to detail. They also play an important role in upholding safety standards by identifying and reporting any security or safety concerns promptly.
Housekeepers at InTown Suites work collaboratively within a supportive team environment, interacting with guests professionally while maintaining superior customer service. This role requires physical stamina and the ability to manage various cleaning tasks efficiently during shift hours, meeting quality expectations. Employees receive thorough training and enjoy benefits including health insurance, 401k plans with company matching, paid time off, flexible schedules, and weekly payroll.
This full-time position is designed for individuals who take pride in cleanliness and have a reliable work ethic. The Housekeeper handles routine cleaning as well as more detailed maintenance duties such as cleaning bathrooms thoroughly, maintaining kitchen and dining equipment, dusting and polishing furniture, and caring for outdoor room areas. They also ensure that all cleaning supplies and equipment are used properly according to standard operating procedures. This is a rewarding role for organized, diligent individuals eager to contribute to a team-oriented environment within the hospitality industry, specifically at a prominent extended-stay property like InTown Suites in Newport News.
Job Requirements
- High school diploma or equivalent
- Previous housekeeping or cleaning experience preferred
- Ability to stand and walk for extended periods
- Must be able to lift up to 50 pounds occasionally
- Good communication skills
- Ability to maintain a professional and courteous demeanor
- Reliable and punctual
- Ability to work flexible schedules including weekends
Job Qualifications
- Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
- Ability to follow instructions, directions and meet deadlines
- Ability to clean the minimum required rooms per shift
- Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
- Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
- Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
- Ability to manage multiple activities often in stressful situations and with time constraints
Job Duties
- Clean guest rooms according to company standard operating procedures
- Remove trash and miscellaneous debris from guest rooms and surrounding areas
- Ensure all areas of hotel are up to company standards even if not assigned cleaning area
- Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
- Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
- Clean floors by vacuuming and washing floors according to standard operating procedures
- Maintain all furnishings by dusting and polishing furniture and appliances
- Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
- Notify Head Guest Room Attendant of room readiness
- Keep supplies ready by restocking housekeeping cart at the end of shift
- Operate housekeeping equipment by following standard operating procedures
- Notify supervisor immediately of any safety and/or security violations of policy
- Notify supervisor immediately of any guest concerns
- Maintain superior customer service when interacting with guests
Job Criteria
Experience
No experience required
Job Location
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