Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Diverse and inclusive workplace

Job Description

Residence Inn by Marriott, located in San Antonio, Texas, is a premier extended-stay hotel brand committed to providing guests with a home-like experience during their prolonged visits. Part of the globally recognized Marriott International portfolio, Residence Inn is known for its spacious suites equipped with full kitchens, modern amenities, and personalized customer service designed to meet the unique needs of business travelers and leisure guests alike. The hotel fosters a legendary culture of service, teamwork, and inclusivity, creating an environment where both guests and employees can thrive. Marriott International actively promotes equal employment opportunities and values diversity within its workforce, ensuring a professional, respectful, and safe workplace for all associates. The company embraces a set of core values that include respect for confidentiality, safety adherence, and maintaining high standards of quality and personal appearance.

The Housekeeping Expert role at Residence Inn by Marriott in San Antonio offers a full-time, non-management position essential to maintaining the cleanliness and overall positive environment of the hotel. This role goes beyond just making beds and cleaning rooms; it involves creating a distinctive and memorable experience for each guest by ensuring all spaces—guest rooms, public areas, and service zones—are immaculately maintained. Housekeeping Experts are empowered to be proactive and adaptable, responding efficiently to guest requests, restocking cleaning supplies, and performing a variety of cleaning duties that contribute to the hotel’s excellent operational standards. This position requires physical activity including standing, walking for extended periods, and handling objects up to 50 pounds. It requires individuals who are diligent, detail-oriented, and capable of working in a fast-paced hospitality setting.

Additionally, the role involves adhering closely to company policies regarding safety and hygiene, ensuring a secure workplace, and upholding the professional presentation of self through uniform and communication. Housekeeping Experts are integral to delivering guest satisfaction and supporting the seamless operation of the hotel. This position offers a unique opportunity to be part of a globally respected brand with an emphasis on teamwork, diversity, and career development within the Marriott International family. Employees in this role are not only contributing to the guest experience but also helping to sustain a welcoming and clean environment that fosters guest loyalty and the hotel’s reputation for excellence. Through their daily efforts, Housekeeping Experts help Residence Inn maintain its status as a preferred choice for extended stays in the area.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to stand and walk for extended periods
  • ability to lift and move objects up to 50 pounds
  • knowledge of cleaning and sanitation standards
  • willingness to work a full-time schedule
  • adherence to company policies and procedures
  • effective communication skills

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or cleaning experience advantageous
  • ability to work in a team environment
  • good communication skills
  • attention to detail
  • capability to perform physical tasks associated with housekeeping
  • familiarity with cleaning equipment and chemicals a plus

Job Duties

  • clean guest rooms and public areas
  • respond promptly to guest requests
  • restock cleaning supplies
  • maintain cleanliness standards throughout the hotel
  • follow all safety and hygiene guidelines
  • assist with moving, lifting, and placing objects under 50 pounds
  • ensure professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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