Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Tuition Reimbursement
Career development programs
Employee assistance program

Job Description

Residence Inn by Marriott, located in Sunny Isles Beach, Florida, is part of Marriott International's esteemed portfolio of hotel brands. Marriott International is renowned globally for its commitment to excellence, hospitality, and inclusivity, making it a leading name in the hotel and lodging industry. Residence Inn by Marriott specifically caters to long-stay guests, providing spacious suites equipped with full kitchens, ensuring a homelike environment that supports a comfortable and productive stay. The brand focuses on blending the comforts of a modern home with exceptional customer service, helping business and leisure travelers thrive during extended visits.

At Residence Inn, the work culture is built on teamwork, respect, and service excellence, making it a preferred employer for those passionate about hospitality and guest satisfaction. They foster an inclusive and diverse workplace where all associates are valued for their unique backgrounds and contributions. Marriott International is an equal opportunity employer, actively ensuring non-discrimination based on disability, veteran status, or any other legally protected status. Employees at Residence Inn are encouraged to bring their best selves to work and grow professionally while delivering the legendary Residence Inn guest service experience.

The role of Guest Environment Expert at Residence Inn by Marriott is a pivotal position responsible for maintaining the cleanliness and appearance of the entire hotel environment. This position is full-time and classified as non-management. The Guest Environment Expert is more than just a housekeeper; they are key contributors to creating memorable, positive experiences for guests. The responsibilities encompass a wide range of housekeeping functions, including cleaning guest rooms, servicing public spaces, replenishing supplies, and responding promptly to guest requests.

This role demands a hands-on approach. Guest Environment Experts are expected to be on their feet for extended periods, moving, lifting, and carrying objects weighing up to 50 pounds, which signifies the physically active nature of the position. The ability to work efficiently and safely is critical, along with strict adherence to company policies, maintaining confidentiality, and upholding high-quality standards. Professional appearance and communication are also essential as the job involves frequent interaction with guests and other team members.

In essence, this position is integral to ensuring that every space within the hotel contributes to an excellent guest experience. Whether it's ensuring the cleanliness of a common area or making sure a guest's request is fulfilled promptly, the Guest Environment Expert plays an indispensable role in the hotel's daily operations and overall ambiance. Joining Residence Inn means joining a global team dedicated to extraordinary hospitality and mutual respect. It presents an opportunity to excel in a supportive, inclusive environment where one can grow their skills and career in the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand, sit, or walk for extended periods
  • Capable of lifting, carrying, pushing, or pulling objects up to 50 pounds without assistance
  • Willingness to follow company policies and procedures
  • Ability to maintain confidentiality
  • Professional appearance and communication
  • Availability to work full-time in a non-management role

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping experience preferred
  • Ability to work independently and as part of a team
  • Strong attention to detail
  • Effective communication skills
  • Ability to handle physical workload
  • Commitment to guest service excellence

Job Duties

  • Clean guest rooms and public spaces
  • Deliver guest requests promptly
  • Stock and organize housekeeping carts
  • Maintain appearance and sanitation of hotel areas
  • Follow safety protocols and company policies
  • Communicate professionally with guests and team members
  • Perform physical tasks including lifting and moving objects up to 50 pounds

Job Criteria

Experience

No experience required


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