Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across a variety of hotel brands. Among these brands is Courtyard by Marriott, a hotel chain specifically designed for business travelers but welcoming to all guests seeking comfort, convenience, and quality service. Marriott International’s reputation is built on a foundation of diversity, inclusion, and a dedication to fostering an environment where associates from all backgrounds can thrive and contribute their unique talents to the success of the company. This commitment extends beyond guest service to creating a workplace that values safety, professionalism, and continuous growth. The Courtyard brand embodies this ethos by focusing on enhancing the stay of its guests through innovative services, a friendly and accommodating staff, and a welcoming atmosphere. This particular position is located at the Courtyard Marriott in Foster City, California, operating as a full-time, non-management role within the Housekeeping & Laundry category. The pay rate is set at $22.75 per hour, reflecting the company’s aim to offer competitive compensation aligned with the local market and the responsibilities of the role.

The Guest Environment Expert plays a vital role in maintaining and elevating the guest experience by ensuring the cleanliness and aesthetic appeal of the hotel’s rooms and public spaces. This position requires a hands-on approach, involving a variety of housekeeping functions such as cleaning guest rooms, stocking supply carts, responding to guest requests, and maintaining the overall presentation of the hotel environment. Guest Environment Experts are empowered with the autonomy to assess and address the needs of their assigned areas in a proactive manner, ensuring that every guest encounters a clean, safe, and inviting space. The role demands physical stamina and the ability to move throughout the hotel, standing, sitting, or walking for extended periods, and handling objects weighing up to 50 pounds without assistance.

Success in this role is defined not only by the physical execution of duties but also by the commitment to upholding company policies including safety protocols, confidentiality, and quality standards. The Guest Environment Expert serves as a frontline ambassador of Marriott International’s brand values, demonstrating professionalism through personal appearance, uniform adherence, and effective communication with guests and team members. The position offers an opportunity to be part of a globally respected hospitality company that values associate development, teamwork, and customer satisfaction. Marriott International’s dedication to equal opportunity employment ensures that associates work in an inclusive environment that respects diversity and provides equal access to opportunities for growth and advancement. Joining the Courtyard team means contributing to a mission focused on serving travelers better and achieving excellence in guest service while enjoying a supportive and collaborative work culture. Whether you are new to the hospitality industry or bring prior experience, this role offers the chance to develop valuable skills and build a rewarding career in hotel housekeeping and guest services.

Job Requirements

  • high school diploma or equivalent preferred
  • prior housekeeping or hospitality experience valued
  • ability to stand, sit, or walk for long periods
  • ability to lift and carry up to 50 pounds without assistance
  • willingness to adhere to company policies and procedures
  • strong work ethic and reliability

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or hospitality experience valued
  • strong attention to detail
  • ability to work independently and as part of a team
  • excellent communication skills
  • physical ability to perform tasks including lifting up to 50 pounds
  • commitment to maintaining quality and safety standards

Job Duties

  • clean guest rooms and public spaces
  • deliver guest requests promptly
  • stock housekeeping carts with necessary supplies
  • maintain cleanliness and appearance of the hotel
  • adhere to safety and company policies
  • communicate professionally with guests and team members
  • lift and move objects up to 50 pounds safely

Job Criteria

Experience

Entry Level (1-2 years)


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