Housekeeping

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k

PTO

flexible schedules

Weekly Payroll

Job Description

InTown Suites is a renowned hospitality company providing affordable extended-stay accommodations across the United States. Known for its commitment to delivering quality lodging and exceptional customer service, InTown Suites offers travelers a comfortable and convenient home away from home. With a strong focus on guest satisfaction, the company prioritizes maintaining clean, safe, and welcoming environments at all its properties. One of the key locations for the company is at 9145 Highway 49 in Gulfport, Mississippi, a well-maintained facility serving guests in this vibrant community. The company culture promotes passion and customer focus, ensuring the team members truly believe in the importance of their roles and their impact on guest experiences. This commitment fosters a rewarding and supportive work environment for employees at all levels.

The Housekeeper role at InTown Suites Gulfport is essential in upholding the company’s high standards for cleanliness and guest service. Responsible for performing routine and deep cleaning duties across guest rooms, hallways, laundry areas, and common spaces, the Housekeeper ensures that accommodations are always properly maintained and ready for new guests. This position is instrumental in enhancing guest satisfaction by creating a hygienic, comfortable, and aesthetically pleasing environment for guests to enjoy during their stay. The Housekeeper will engage in tasks such as cleaning bathrooms, kitchens, floors, and furniture, as well as managing trash removal and restocking supplies. Attention to detail and adherence to company cleaning procedures are critical to success in this position. Additionally, the role requires operating housekeeping equipment safely and efficiently while remaining vigilant for safety or security issues. Maintaining clear communication with supervisors and the head guest room attendant regarding room readiness and any guest concerns is also central to the position. This role offers the opportunity to contribute directly to the exceptional hospitality experience that InTown Suites strives to provide, supported by a team-oriented culture and comprehensive training programs. Full-time employees benefit from competitive pay along with attractive benefits including health, dental, vision, life, and disability insurance, 401k with company match, paid time off, and flexible schedules. Those who excel in this role support not only the property's smooth operation but also the company’s reputation as a trusted leader in extended stay hotel accommodations.

Job Requirements

High school diploma or equivalent
prior housekeeping experience preferred
ability to lift and/or move up to 25 pounds regularly and up to 50 pounds occasionally
ability to stand for eight-hour shifts
ability to perform physical activities including stooping, kneeling, crouching, and crawling
ability to inspect visually with close, distance, color, peripheral vision, depth perception, and ability to adjust focus
willingness to work in indoor environments with hard and carpeted surfaces
ability to work in various weather conditions including heat and cold
reliable attendance and punctuality

Job Qualifications

Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
ability to follow instructions, directions and meet deadlines
ability to clean the minimum required rooms per shift
ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
ability to manage multiple activities often in stressful situations and with time constraints

Job Duties

Clean guest rooms according to company standard operating procedures
remove trash and miscellaneous debris from guest rooms and surrounding areas
ensure all areas of hotel are up to company standards even if not assigned cleaning area
clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
clean floors by vacuuming and washing floors according to standard operating procedures
maintain all furnishings by dusting and polishing furniture and appliances
maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
notify Head Guest Room Attendant of room readiness
keep supplies ready by restocking housekeeping cart at the end of shift
operate housekeeping equipment by following standard operating procedures
notify supervisor immediately of any safety and/or security violations of policy
notify supervisor immediately of any guest concerns
maintain superior customer service when interacting with guests