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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Easy to follow training programs
supportive team
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Sundays Off
No late shifts
flexible schedules
Weekly Payroll
Job Description
InTown Suites is a leading extended stay hotel brand, providing comfortable and affordable accommodations for travelers and guests seeking longer-term housing solutions. Known for its commitment to cleanliness, customer satisfaction, and a welcoming atmosphere, InTown Suites operates across numerous locations, including the property at 1345 Old Fort Parkway, Murfreesboro, Tennessee. The company emphasizes a supportive and passionate work culture where employees believe in the services they provide and strive to create a positive guest experience. At InTown Suites, the team is focused on delivering exceptional customer service and maintaining the high standards of the brand through attention to detail, consistent... Show More
Job Requirements
- high school diploma or equivalent preferred
- ability to lift and/or move up to 25 pounds regularly and up to 50 pounds occasionally
- ability to sit, climb or balance occasionally
- ability to stoop, kneel, crouch or crawl occasionally
- specific vision abilities including close, distance, color, peripheral, depth perception, and ability to adjust focus
- availability to work standing for eight-hour shifts
- ability to work indoor with hard and carpeted surfaces
- ability to work in exposure to extreme weather conditions such as cold and heat
Job Qualifications
- possess good knowledge of housekeeping/laundry standard operating procedures and techniques
- ability to follow instructions, directions and meet deadlines
- ability to clean the minimum required rooms per shift
- ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
- ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
- ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
- ability to manage multiple activities often in stressful situations and with time constraints
Job Duties
- clean guest rooms according to company standard operating procedures
- remove trash and miscellaneous debris from guest rooms and surrounding areas
- ensure all areas of hotel are up to company standards even if not assigned cleaning area
- clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
- clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
- clean floors by vacuuming and washing floors according to standard operating procedures
- maintain all furnishings by dusting and polishing furniture and appliances
- maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
- notify Head Guest Room Attendant of room readiness
- keep supplies ready by restocking housekeeping cart at the end of shift
- operate housekeeping equipment by following standard operating procedures
- notify supervisor immediately of any safety and/or security violations of policy
- notify supervisor immediately of any guest concerns
- maintain superior customer service when interacting with guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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