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Housekeeping

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
flexible schedules
Weekly Payroll
Sundays Off

Job Description

Located at 2044 South Milledge Drive, Athens, Georgia, our company prides itself on fostering a workplace where employees are passionate and truly believe in their work. We are a hospitality-focused establishment, committed to delivering exceptional guest experiences through dedication, customer focus, and a strong team atmosphere. By joining our team, you become part of an organization that values each member’s contribution and strives to maintain a clean, safe, and welcoming environment for all guests. Our commitment to excellence is reflected in everything we do, from the quality of service to the care we put into every detail of our property.

We are currently seeking a diligent and motivated Housekeeper to join our team. The Housekeeper role is essential in maintaining the cleanliness and overall appearance of the property, ensuring that every guest room, hallway, and common space meets or exceeds company standards. This position involves routine and deep cleaning responsibilities, from guest rooms and laundry areas to public spaces, thus playing a vital role in the guest's comfort and satisfaction. The Housekeeper will be expected to work efficiently while adhering to safety protocols and operational procedures to maintain the highest standards of hygiene and presentation. This is a hands-on role that requires physical stamina and attention to detail, as well as a friendly, customer-service oriented approach to every guest interaction.

A typical day for the Housekeeper will involve cleaning guest rooms according to our company’s standard operating procedures, removing trash, dusting and polishing furniture, cleaning kitchen and bath areas, and ensuring that floors are vacuumed and washed thoroughly. Additionally, the Housekeeper will maintain the external appearance of guest rooms, such as cleaning doors and windows, and restock supplies to keep housekeeping carts fully stocked. The role also demands proactive communication with supervisors about safety concerns, guest issues, or any maintenance needs to foster a secure and pleasant environment. Because of the physical nature of this job, candidates must be able to meet physical demands like lifting, bending, and standing for extended periods. Our team offers extensive training and support to help new hires succeed and grow their skills while embracing our culture of passion and dedication.

Joining our team means you’ll be part of a forward-thinking company that understands the importance of work-life balance, offering flexible schedules, Sundays off with no late shifts, and opportunities for full-time employees to access comprehensive benefits. With health, dental, vision, life, and disability insurance, a 401k plan with company match, paid time off, and weekly payroll, we provide a supportive environment for both personal and professional growth. If you take pride in your work, enjoy working in a dynamic hospitality environment, and thrive in a role where your efforts directly impact guest satisfaction, this Housekeeper position is an excellent opportunity to apply your skills and be recognized for your commitment.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior housekeeping experience is beneficial but not required
  • Ability to lift and/or move up to 25 pounds regularly and occasionally up to 50 pounds
  • Ability to stand for 8-hour shifts
  • Ability to perform physical activities including stooping, kneeling, crouching or crawling
  • Good vision including close, distance, color, peripheral, depth perception, and ability to adjust focus
  • Must be able to work indoors with hard and carpeted surfaces
  • Strong communication skills
  • Ability to work flexible schedules
  • Reliable and punctual
  • Must be able to follow safety protocols and company policies

Job Qualifications

  • Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
  • Ability to follow instructions, directions and meet deadlines
  • Ability to clean the minimum required rooms per shift
  • Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
  • Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
  • Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
  • Ability to manage multiple activities often in stressful situations and with time constraints

Job Duties

  • Clean guest rooms according to company standard operating procedures
  • Remove trash and miscellaneous debris from guest rooms and surrounding areas
  • Ensure all areas of hotel are up to company standards even if not assigned cleaning area
  • Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
  • Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
  • Clean floors by vacuuming and washing floors according to standard operating procedures
  • Maintain all furnishings by dusting and polishing furniture and appliances
  • Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
  • Notify Head Guest Room Attendant of room readiness
  • Keep supplies ready by restocking housekeeping cart at the end of shift
  • Operate housekeeping equipment by following standard operating procedures
  • Notify supervisor immediately of any safety and/or security violations of policy
  • Notify supervisor immediately of any guest concerns
  • Maintain superior customer service when interacting with guests

Job Criteria

Experience

Entry Level (1-2 years)


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