Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
flexible schedule
Weekly Payroll
Job Description
InTown Suites is a renowned hospitality company specializing in providing affordable, extended-stay accommodations across various locations. With a commitment to delivering a comfortable and convenient living experience, InTown Suites focuses on customer satisfaction and operational excellence. The company prides itself on maintaining a warm and welcoming environment that feels like a home away from home for its guests. Known for its supportive team culture, InTown Suites fosters a workplace where passion and dedication are valued and encouraged, making it a fulfilling place to work for employees who believe in the mission and values of the organization.
The Housekeeper role at InTown Suites plays a critical part in maintaining the quality and cleanliness of the property, directly impacting guest satisfaction and the overall reputation of the company. This role is designed for individuals who take pride in creating a safe, clean, and welcoming environment for guests by adhering to high standards of housekeeping and customer service. The Housekeeper is responsible for performing both routine and deep cleaning tasks in guest rooms, hallways, laundry areas, and common spaces, ensuring that all areas meet the company’s cleanliness standards and guest expectations.
Key responsibilities include meticulous cleaning of bathrooms, kitchens, floors, and furnishings, as well as maintaining outdoor appearance elements such as siding, doors, and windows. Housekeepers are expected to be proactive in managing their cleaning supplies, operating housekeeping equipment safely, and promptly reporting any safety or security issues and guest concerns to supervisors. A strong customer service orientation is essential, as housekeepers frequently interact with guests and contribute to their overall experience.
This role is physically demanding, requiring the ability to lift and move heavy items, perform repetitive cleaning motions, and endure standing for long periods under varying conditions including extreme weather. The company supports its housekeepers with comprehensive training programs and a supportive team environment to ensure their success in meeting job expectations.
InTown Suites offers competitive benefits for full-time employees, including health, dental, vision, life and disability insurance, a 401k plan with company match, paid time off, and a commitment to work-life balance with flexible scheduling and no late shifts. The role typically involves working 8-hour shifts with Sundays off, promoting a balanced lifestyle while contributing to a dynamic hospitality environment. Housekeepers at InTown Suites are vital to maintaining the brand's promise of comfort and quality, making this position essential for operational success and guest satisfaction.
The Housekeeper role at InTown Suites plays a critical part in maintaining the quality and cleanliness of the property, directly impacting guest satisfaction and the overall reputation of the company. This role is designed for individuals who take pride in creating a safe, clean, and welcoming environment for guests by adhering to high standards of housekeeping and customer service. The Housekeeper is responsible for performing both routine and deep cleaning tasks in guest rooms, hallways, laundry areas, and common spaces, ensuring that all areas meet the company’s cleanliness standards and guest expectations.
Key responsibilities include meticulous cleaning of bathrooms, kitchens, floors, and furnishings, as well as maintaining outdoor appearance elements such as siding, doors, and windows. Housekeepers are expected to be proactive in managing their cleaning supplies, operating housekeeping equipment safely, and promptly reporting any safety or security issues and guest concerns to supervisors. A strong customer service orientation is essential, as housekeepers frequently interact with guests and contribute to their overall experience.
This role is physically demanding, requiring the ability to lift and move heavy items, perform repetitive cleaning motions, and endure standing for long periods under varying conditions including extreme weather. The company supports its housekeepers with comprehensive training programs and a supportive team environment to ensure their success in meeting job expectations.
InTown Suites offers competitive benefits for full-time employees, including health, dental, vision, life and disability insurance, a 401k plan with company match, paid time off, and a commitment to work-life balance with flexible scheduling and no late shifts. The role typically involves working 8-hour shifts with Sundays off, promoting a balanced lifestyle while contributing to a dynamic hospitality environment. Housekeepers at InTown Suites are vital to maintaining the brand's promise of comfort and quality, making this position essential for operational success and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- prior housekeeping experience preferred
- ability to lift and/or move up to 25 pounds regularly and occasionally up to 50 pounds
- ability to stand for eight hour shifts
- willing to work flexible schedules including weekends
- ability to follow company safety and security policies
- good communication skills
- reliability and punctuality
Job Qualifications
- Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
- ability to follow instructions, directions and meet deadlines
- ability to clean the minimum required rooms per shift
- ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
- ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
- ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
- ability to manage multiple activities often in stressful situations and with time constraints
Job Duties
- Clean guest rooms according to company standard operating procedures
- remove trash and miscellaneous debris from guest rooms and surrounding areas
- ensure all areas of hotel are up to company standards even if not assigned cleaning area
- clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
- clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
- clean floors by vacuuming and washing floors according to standard operating procedures
- maintain all furnishings by dusting and polishing furniture and appliances
- maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
- notify Head Guest Room Attendant of room readiness
- keep supplies ready by restocking housekeeping cart at the end of shift
- operate housekeeping equipment by following standard operating procedures
- notify supervisor immediately of any safety and/or security violations of policy
- notify supervisor immediately of any guest concerns
- maintain superior customer service when interacting with guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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