Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $16.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Career development opportunities

Job Description

Courtyard by Marriott Chicago Oakbrook Terrace is a vibrant hotel located in Oakbrook Terrace, Illinois, dedicated to providing exceptional hospitality experiences. As part of the global Marriott International portfolio, this hotel caters primarily to business travelers, offering a welcoming and efficient environment designed to meet their unique needs. The Courtyard brand has established itself as a leader in traveler-centric service, creating spaces that are both comfortable and functional, reflecting Marriott International's commitment to quality and guest satisfaction. The hotel is known for its exceptional customer service, clean and inviting environments, and a professional team that collaborates to ensure every guest's stay is memorable.

The role of Guest Environment Expert at Courtyard by Marriott Chicago Oakbrook Terrace is integral to maintaining the high standards the brand is known for. This is a full-time, non-management position with a pay range of $16.00 to $16.50 per hour, ideal for individuals who are passionate about cleanliness, guest satisfaction, and contributing to a positive hotel atmosphere. Guest Environment Experts are responsible for a wide range of housekeeping tasks that go beyond simply cleaning. They ensure the entire hotel, including guest rooms and public spaces, upholds the appearance and standards expected by Marriott guests. This role demands a proactive, hands-on approach—moving, lifting, carrying, and pushing objects up to 50 pounds, and standing or walking for extended periods.

In this capacity, the Guest Environment Expert is more than a cleaner; they are creators of an experience. Responsibilities include fulfilling guest requests promptly, stocking housekeeping carts, and maintaining guest rooms and common areas to impeccable standards. They must adhere strictly to company policies while maintaining confidentiality and professionalism in appearance and communication. The role requires an individual who can thrive in a dynamic environment, prioritize safety, and work well independently or as part of a small, ambitious team.

Courtyard by Marriott Chicago Oakbrook Terrace is committed to diversity and inclusion, actively fostering a workplace where all employees feel valued, regardless of background. The hotel offers an environment where associates are celebrated for their unique talents and experiences. The benefits package supports the wellbeing of employees and their families, providing opportunities for career growth and personal enrichment.

Working at Courtyard means being part of a globally recognized brand that values equal opportunity and encourages employees to be the best version of themselves. Employees enjoy access to a variety of benefits and the chance to contribute to a hotel atmosphere tailored specifically to business travelers. Joining this team means joining a community that prioritizes respect, quality, and continuous improvement—while having fun and making every guest experience extraordinary. This role is perfect for individuals who appreciate a meaningful, active job environment and want to be part of a global hospitality leader dedicated to excellence.

Job Requirements

  • open availability including weekends preferred
  • ability to perform physical labor up to 50 pounds
  • excellent interpersonal skills
  • reliable and punctual
  • willingness to adhere to company policies
  • ability to maintain confidentiality
  • professional appearance and communication

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience is beneficial
  • ability to perform physical tasks including lifting, standing, and walking for extended periods
  • strong attention to detail
  • good communication skills
  • ability to work independently and in a team
  • commitment to high customer service standards

Job Duties

  • clean guest rooms and public spaces to maintain hotel appearance
  • deliver guest requests efficiently
  • stock housekeeping carts with necessary supplies
  • follow company policies and procedures to ensure safety
  • maintain confidentiality and uphold quality standards
  • ensure professional uniform and appearance
  • handle objects weighing up to 50 pounds without assistance

Job Criteria

Experience

No experience required


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