Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs

Job Description

Courtyard by Marriott Augusta is a prominent full-service hotel located in Augusta, Georgia, known for its dedication to providing exceptional hospitality and service to travelers. As part of the globally recognized Marriott International brand, Courtyard upholds a strong commitment to quality, innovation, and guest satisfaction. The hotel caters primarily to business travelers, offering a comfortable and efficient environment tailored to meet their needs, but also warmly welcomes leisure guests. With a focus on not just clean and comfortable rooms but building a memorable and unique guest experience, Courtyard by Marriott Augusta stands out as a premier lodging destination in the area.

The role of Guest Environment Expert at Courtyard by Marriott Augusta is a vital non-management position within the housekeeping and laundry team, designed to maintain the highest standards of cleanliness and appearance across the hotel property. This full-time position underscores the importance of providing guests with a welcoming and pristine environment that significantly contributes to their overall satisfaction. Guest Environment Experts are not limited to just cleaning duties; they actively engage in creating an atmosphere that ensures every space in the hotel feels inviting and well-maintained.

These experts are empowered with the autonomy to move throughout the hotel and perform a range of tasks that facilitate a great guest experience. Responsibilities include delivering guest requests promptly, stocking housekeeping carts, cleaning guest rooms and public areas, and attending to other hotel maintenance activities. This role demands physical stamina, as it requires standing, sitting, or walking for extended periods, along with lifting, carrying, pushing, or pulling objects weighing up to 50 pounds without assistance. Precision and care are essential to uphold the quality standards which Marriott is known for, ensuring every guest’s stay meets the brand’s expectations.

At Marriott International, diversity and inclusivity are cornerstone values. The company actively fosters a welcoming environment where all associates feel valued regardless of their background. As a Guest Environment Expert, you will be joining a team that respects and supports every individual, embracing the cultural and experiential richness each person brings. The company is committed to equal employment opportunities, non-discrimination, and providing accommodations for individuals with disabilities or protected status.

Working at Courtyard by Marriott also means being part of a passionate team focused on continuous improvement and guest satisfaction. The hotel encourages employees to contribute their ideas, grow personally and professionally, and pursue excellence in their daily work. This position is ideal for candidates who are detail-oriented, enjoy being active in their work environment, and are passionate about hospitality. From the collaborative atmosphere to the opportunities for career advancement within the Marriott portfolio, this role offers a rewarding experience for those looking to thrive in the hospitality industry.

In summary, the Guest Environment Expert position at Courtyard by Marriott Augusta blends physical activity with the pride and professionalism of maintaining a top-tier hotel environment. It is an excellent opportunity for individuals dedicated to making a positive impact on guests’ experiences and being part of a globally respected hospitality brand. Join Courtyard and you will not only do your best work but also belong to an amazing global team, begin a career with purpose, and become the best version of yourself.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull objects up to 50 pounds without assistance
  • willingness to follow safety protocols
  • ability to work full-time hours
  • maintain professional appearance and communication standards

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience is a plus
  • ability to follow detailed instructions
  • good communication skills
  • physical stamina and ability to perform manual tasks
  • commitment to quality and guest satisfaction

Job Duties

  • clean guest rooms and public spaces
  • deliver guest requests
  • stock housekeeping carts
  • maintain cleanliness and appearance of hotel areas
  • move and handle objects up to 50 pounds
  • follow safety and company policies
  • uphold quality standards

Job Criteria

Experience

Entry Level (1-2 years)


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